Role : Client Visit Experience

Level : Executive

Experience : 3 – 9 years

Location : Kolkata/Coimbatore

Job Summary :

Handle guest complaints assist with the check-in process and explain all facility amenities.
Coordinating and multi-tasking job duties in a busy environment.
Ensuring and providing flawless upscale professional and high class guest service experiences
Analyzing customer feedback and providing strategic direction to continuously improve overall rating. BAU Reporting Consulting & Advisory
Roles and Responsibilities:

Operations Management
Policy Procedure and Audit
Process Review and Reports
Vendor Management
People Management & Team Management
Knowledge Management
Process Adherence/Optimization/ Automation / Innovation
Client Experience
#LI-BP1

Employee Status : Full Time Employee

Shift : Day Job

Travel : No