Job Description
About the Role
The role involves tele-calling, lead follow-ups, database management, and closure of sales through phone and digital communication channels.
Responsibilities
Delegate & Subscription Sales
• Sell paid delegate passes for conferences, summits, expos, and webinars organised by I-Tech Media
• Promote and close print and online magazine subscriptions to professionals and organisations
• Achieve monthly and event-wise sales targets
Lead Management & Tele-Sales
• Make outbound calls to existing databases, leads, and event prospects
• Explain event value propositions, speaker line-ups, agendas, and subscription benefits
• Handle inbound enquiries via phone, email, WhatsApp, and CRM
Customer Interaction & Follow-ups
• Build and maintain strong relationships with industry professionals
• Regular follow-ups to convert leads into confirmed delegates/subscribers
• Coordinate with internal teams for invoicing, confirmations, and onboarding
Data & Reporting
• Maintain accurate records of calls, leads, and conversions
• Update CRM / Excel sheets on a daily basis
• Share daily and weekly sales performance reports
Qualifications
• Graduate in any discipline
• 1–2 years of experience in telemarketing, customer care, inside sales, or delegate sales
• Exposure to B2B sales, media, events, exhibitions, or conferences is an advantage
• Freshers with strong communication skills may be considered
Required Skills
• Strong communication and persuasion skills
• Confidence in tele-calling and desk-based sales
• Ability to explain B2B products, events, and subscriptions clearly
• Target-driven, result-oriented mindset
• Basic knowledge of MS Excel, email communication, and CRM tools
• Comfortable speaking to CXOs, managers, engineers, and industry professionals
Preferred Skills
• Exposure to B2B sales, media, events, exhibitions, or conferences is an advantage
💡 Quick Summary
Seeking a career-building opportunity? The Executive- Delegate Acquisition (Desk Sales) position is now open for candidates interested in the Operations Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
