Job Description
Balanced Aesthetics + Wellness is a fast-paced, innovative medical spa and wellness clinic dedicated to delivering the highest level of customer care and patient satisfaction. We pride ourselves on offering cutting-edge Aesthetics Treatments and Comprehensive Wellness Patient Treatment plans in a warm, welcoming, and luxury environment. We are currently seeking a motivated and dynamic high-level Executive Assistant / Operator to join our team.
Position Overview
We are hiring a high-level Executive Assistant / Operator to support two founders across two fast-scaling companies (one in rapid growth, one launching imminently).
This is not a traditional administrative role. This person will act as a force multiplier—owning execution, building systems, and proactively solving problems before they reach the founders.
You will be expected to think ahead, operate independently, and drive outcomes—not wait for instructions.
Key Responsibilities
1. Founder Leverage & Time Optimization
• Own and manage both founders’ calendars with a focus on prioritization, not just scheduling
• Ensure all meetings have clear objectives, context, and outcomes
• Eliminate unnecessary meetings and interruptions
• Prepare daily/weekly priority plans
2. Inbox & Communication Management
• Manage high-volume email and internal communications
• Draft, respond, and triage messages on behalf of founders
• Convert communications into actionable tasks or delegations
• Escalate only high-impact items
3. Operational Execution
• Take high-level goals and break them into executable plans
• Build timelines, assign tasks, and track completion in ClickUp
• Follow up with team members to ensure deadlines are met
• Ensure nothing falls through the cracks
4. Systems & Process Development
• Identify inefficiencies and recurring issues
• Build and document SOPs across operations, front desk, patient flow, and internal workflows
• Continuously refine systems as the business scales
5. Proactive Problem Solving
• Anticipate issues before they arise (staffing, scheduling, inventory, patient experience)
• Present solutions—not just problems
• Operate with a “what could break?” mindset
6. Team Communication & Accountability
• Serve as a central point of coordination for the team
• Ensure clarity on roles, responsibilities, and expectations
• Reinforce standards of execution and follow-through
7. Launch Support (Immediate Priority)
• Support execution of new business launch within the next few weeks
• Build and manage launch timelines and checklists
• Coordinate across marketing, operations, and clinical teams
• Ensure systems, workflows, and offers are fully clear and functional before launch
Qualifications
• Bachelor's degree in Business, Operations, Communications, or related field (or equivalent experience)
• 3–5+ years supporting C-suite executives, founders, or senior leadership
• Background in operations, project management, or business administration
• Extremely organized with exceptional attention to detail
• Strong independent thinker who does not require constant direction
• Proven ability to manage multiple projects simultaneously
• Anticipates needs and solves problems proactively
• Clear, concise communicator (written and verbal)
• High ownership mindset—takes responsibility for outcomes
• Comfortable in fast-paced, high-growth environments
• Proficient with tools like ClickUp, CRM systems, and Google Workspace preferred
• Comfortable using AI tools in daily workflow (ChatGPT, Claude, Gemini, etc.)
What We Offer
• Competitive salary and performance bonus tied to execution and company milestones
• Significant growth opportunity into Chief of Staff or Operations leadership role
• Free monthly Aesthetic services and at-cost Injectable and Wellness Treatments
• Free Regenerative Wellness modality use (Hyperbaric, Red Light Therapy, etc.)
• Opportunities for professional development through training and continued education
• A supportive, team-oriented environment where your contributions are valued
We're selective for a reason — this role demands the best. If you're a proactive, execution-driven professional who takes full ownership of outcomes and is ready to grow with the Balanced Aesthetics + Wellness brand, apply now. Our interview process goes beyond the conversation — expect a real-world scenario test designed to see exactly how you think, prioritize, and execute.
How to Apply
Please submit your resume and a brief cover letter highlighting your relevant experience to Richelle Bonacia at [email protected] (CC: [email protected]). We look forward to meeting you!
💡 Quick Summary
Seeking a career-building opportunity? The Executive Operations Lead (Founders Office) position is now open for candidates interested in the Operations Executive Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
