Job Description
Key Responsibilities
Understand the customer queries over calls and provide resolution
Email writing etiquettes
To do basic research related to customer query
Identifying and understanding the requirements of the stakeholders with respect to process improvement initiatives
Performs Any Other Related Duties As Required Or Assigned
Demonstrated strong analytical skills
Ability to work alone with Team with minimum supervision, occasionally under time pressure and on several tasks at the same time
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
Understand the customer queries over calls and provide resolution
Email writing etiquettes
To do basic research related to customer query
Identifying and understanding the requirements of the stakeholders with respect to process improvement initiatives
Performs Any Other Related Duties As Required Or Assigned
Demonstrated strong analytical skills
Ability to work alone with Team with minimum supervision, occasionally under time pressure and on several tasks at the same time
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
💡 Quick Summary
Seeking a career-building opportunity? The Executives position is now open for candidates interested in the Customer Care Executive sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
