Job Description
Express After Hours & Network Controller | Permanent Part-Time
Role based in East Tamaki, Auckland
Play a key role in ensuring we deliver what Kiwi's care about most
Shift: Saturday and Sunday only: 05:00 - 15:30
Korero mo te turanga - About the role
Our Express & Network team work hard to ensure the seamless operation of our network, which allows us to deliver what our customers care about, safely and on time. This dedicated team work around the clock to ensure the tactical management, monitoring and reporting of the end-to-end network nationally, continuously planning and adapting to ensure service performance levels are met.
We are after an After Hours & Network Controller to join the team. Your standard hours will be 05:00 - 15:30 on Saturdays and Sundays.
In this busy role you will:
Manage after-hours Express Next Flight bookings, direct-drive job bookings and dispatches
Maintain schedules and optimise loads across our network
Tactical management and monitoring nationwide
Solve real time issues in a rapidly changing operational environment
Coordinate any contingency plans to protect service standards
Mou - About you
Your problem solving, and communication skills will be in high demand in this fast-paced role. If you can think on your feet, have the ability to see around corners, learn quickly, build strong relationships and know a thing or two about the cities and towns in Aotearoa, then we'd love to chat to you!
Alongside the above, you'll couple this with;
Previous experience in a Call Centre/Dispatcher/Customer Service based role
Strong communication skills, both written and verbal
Proficient time management skills
Strong geographical knowledge of Auckland and New Zealand
Hiahia? - Interested? Further your career within the NZ Post whanau!
Ready to flex your skills with something new? There's a story in every parcel. Do you love being part of the story? Continue your journey with us. Apply today find out more details about this opportunity by downloading the JD on the NZ Post Intranet page.
Applications for this position close on 4 March 2026
All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check and may be required to undertake a drug test.
There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.
Role based in East Tamaki, Auckland
Play a key role in ensuring we deliver what Kiwi's care about most
Shift: Saturday and Sunday only: 05:00 - 15:30
Korero mo te turanga - About the role
Our Express & Network team work hard to ensure the seamless operation of our network, which allows us to deliver what our customers care about, safely and on time. This dedicated team work around the clock to ensure the tactical management, monitoring and reporting of the end-to-end network nationally, continuously planning and adapting to ensure service performance levels are met.
We are after an After Hours & Network Controller to join the team. Your standard hours will be 05:00 - 15:30 on Saturdays and Sundays.
In this busy role you will:
Manage after-hours Express Next Flight bookings, direct-drive job bookings and dispatches
Maintain schedules and optimise loads across our network
Tactical management and monitoring nationwide
Solve real time issues in a rapidly changing operational environment
Coordinate any contingency plans to protect service standards
Mou - About you
Your problem solving, and communication skills will be in high demand in this fast-paced role. If you can think on your feet, have the ability to see around corners, learn quickly, build strong relationships and know a thing or two about the cities and towns in Aotearoa, then we'd love to chat to you!
Alongside the above, you'll couple this with;
Previous experience in a Call Centre/Dispatcher/Customer Service based role
Strong communication skills, both written and verbal
Proficient time management skills
Strong geographical knowledge of Auckland and New Zealand
Hiahia? - Interested? Further your career within the NZ Post whanau!
Ready to flex your skills with something new? There's a story in every parcel. Do you love being part of the story? Continue your journey with us. Apply today find out more details about this opportunity by downloading the JD on the NZ Post Intranet page.
Applications for this position close on 4 March 2026
All applicants will also be required to provide proof of their eligibility to work in New Zealand. Appointees will be subject to a security and credit check and may be required to undertake a drug test.
There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.
💡 Quick Summary
Seeking a career-building opportunity? The Express After Hours & Network Controller position is now open for candidates interested in the Customer Care sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
