Job Description
Do you want to work in one of Australia’s leading organisations providing treatment and rehabilitation to torture and trauma survivors; that’s quality focused, diverse & committed to making a difference in the lives of vulnerable people in communities?
Come & join us!
The Organisation
"STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths."
The Role
FICT Facilitators are responsible for the formation and delivery of groups (comprising 12-16 refugees/Asylum seekers) participating in the 10-week STARTTS’ ‘Families in Cultural Transition’ program. The content and activities that make up the FICT program are contained in a set ‘FICT Kit’ but Facilitators are required to prepare a tailored program which selects the activities most relevant to the needs, culture and experience of group members. Facilitators are the main recruiters of participants and will also be actively involved in organising the venue, catering and childminding for groups they facilitate. All FICT groups are delivered in community settings and at times/days that are convenient for both Facilitators and group members and always engaging two Facilitators who will work in close collaboration with one another alongside an assigned FICT Project Officer. Each group runs for around 3 hours and includes the provision of a light meal. Due to funding restrictions, most groups need to be run on weekdays or weekday evenings, particularly in Sydney.
This role will suit a person who is highly motivated to support members of their own ethnic/language community who have recently arrived in Australia from asylum seeker or refugee/refugee like backgrounds as they navigate the challenges of settlement in a new and strange country and culture. A Facilitator needs to be available to Facilitate groups primarily on weekdays or evenings and may do this alongside part-time work or study as workdays/times are flexible. Delivery of each group will provide around 80 hours of work in total - with most Facilitators being permitted to deliver only one group at a time.
Perks and Benefits
Salary packaging options that reduce your taxable income and increase your take-home pay.
Great education opportunities through our Training department.
Access to our Employee Assistance Program (EAP) for staff and family members.
Discounted gym memberships with a Fitness Passport.
Flexible hybrid work.
Enquiries: Peter Norton on (02) +646 6
Work Type: Casual; 8 hours per week. Contract up to 30 June 2027 (Continuation subject to ongoing funding)
Location: Carramar
Vaccination Requirement: Category A.
Salary: Health Education Officer. A generous salary packaging scheme is also offered.
This position is considered child-related employment and will require a Working with Children Background Check and a National Police Check.
VACCINATION REQUIREMENTS
This role is a Category A role. It is mandatory for Category A workers to meet and maintain the vaccination criteria (as per the current NSW Health and STARTTS policies).
Vaccination and/or assessment is required for Category A workers for the following transmissible diseases – measles, mumps, rubella, hepatitis B, varicella (chickenpox), diphtheria, tetanus, pertussis (whooping cough), influenza and tuberculosis.
COVID1+ vaccination is strongly recommended, but not a requirement for employment.
If successful you must provide evidence of vaccination and/or assessment.
Should you not be able to comply with vaccination requirements before your commencement date, the offer of employment may be withdrawn.
If you have a medical reason for why you cannot be vaccinated, a medical contraindication evidence will be required.
Details
Reference No.
1035-FS
Applications Close
October 11, 2026
Job Board
NCOSS Community Jobs
Job Category
Community Development, Psychology & Counselling, Social Work
Job Field
Community, Family, Children and Youth, Health, Mental Health and Counselling
Employment Basis
Casual
Location
South West Sydney
Download Position Description
Essential Criteria
Qualifications or extensive experience in education, adult education, social work, social science, community work, community welfare, health or related field.
Understanding of the key issues faced by refugees and asylum seekers as they settle in a new country and culture
Strong/active connections with the refugee community (from your language/cultural background) in Sydney
Highly motivated to work with newly arrived refugees/Asylum seekers and empathetically support their cultural transition in Australia.
Ability to speak, read and write in English to at least an intermediate level and a fluent speaker and writer of a relevant community language.
Ability to work independently and in close collaboration with a group co-facilitator.
Available to attend 4 full days of face-to-face training/selection (unpaid)
Be a member of one of the following community/language groups:
• Afghan (Hazaragi – Dari – Pashto speaking)
• Palestinian
• Ukrainian
• Iraqi - Syrian (and other Arabic speakers) from both Muslim and Christian backgrounds
• Congolese and other Swahili speakers
• Iranian
• Ahwazi
• Ahmadiyya
• Myanmar (Rohingya, Karen, Chin, Kachin…)
Desirable Criteria
Lived experience of having been a refugee or from a refugee-like background. Have lived in Australia for at least 6 months, having arrived as a refugee/asylum seeker (or in similar circumstances).
Experience in running groups for adults (as a teacher, educator, community worker, health worker or similar).
Experience in using online communication tools such as Zoom – WhatsApp – Microsoft Teams
How to Apply
To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.
Complete a https://www.startts.org.au/jobs/employment-application-form/
Write a Statement Against the Selection Criteria outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS”)
Submit an up-to-date Curriculum Vitae (CV)
Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered)
Statements of Service from previous relevant roles (if applicable, please ask us for a sample)
A cover letter is optional.
Email your application and supporting documents to: @health.nsw.gov.au
Closing date: Friday 11 October 2026
NB: Depending on the role, if appointed, you may need a current ‘NSW Working With Children Check’ clearance, follow this link for information on how to apply of your check: https://ocg.nsw.gov.au/working-children-check/applicant
NSW STARTTS
Come & join us!
The Organisation
"STARTTS is a not-for-profit Affiliated Health Organisation focused on providing a broad range of services to refugees in NSW. The focus of STARTTS approach is on building capacity and empowering people and communities to take control over their own lives, using a strengths-based approach and building on individual, family, community and cultural strengths."
The Role
FICT Facilitators are responsible for the formation and delivery of groups (comprising 12-16 refugees/Asylum seekers) participating in the 10-week STARTTS’ ‘Families in Cultural Transition’ program. The content and activities that make up the FICT program are contained in a set ‘FICT Kit’ but Facilitators are required to prepare a tailored program which selects the activities most relevant to the needs, culture and experience of group members. Facilitators are the main recruiters of participants and will also be actively involved in organising the venue, catering and childminding for groups they facilitate. All FICT groups are delivered in community settings and at times/days that are convenient for both Facilitators and group members and always engaging two Facilitators who will work in close collaboration with one another alongside an assigned FICT Project Officer. Each group runs for around 3 hours and includes the provision of a light meal. Due to funding restrictions, most groups need to be run on weekdays or weekday evenings, particularly in Sydney.
This role will suit a person who is highly motivated to support members of their own ethnic/language community who have recently arrived in Australia from asylum seeker or refugee/refugee like backgrounds as they navigate the challenges of settlement in a new and strange country and culture. A Facilitator needs to be available to Facilitate groups primarily on weekdays or evenings and may do this alongside part-time work or study as workdays/times are flexible. Delivery of each group will provide around 80 hours of work in total - with most Facilitators being permitted to deliver only one group at a time.
Perks and Benefits
Salary packaging options that reduce your taxable income and increase your take-home pay.
Great education opportunities through our Training department.
Access to our Employee Assistance Program (EAP) for staff and family members.
Discounted gym memberships with a Fitness Passport.
Flexible hybrid work.
Enquiries: Peter Norton on (02) +646 6
Work Type: Casual; 8 hours per week. Contract up to 30 June 2027 (Continuation subject to ongoing funding)
Location: Carramar
Vaccination Requirement: Category A.
Salary: Health Education Officer. A generous salary packaging scheme is also offered.
This position is considered child-related employment and will require a Working with Children Background Check and a National Police Check.
VACCINATION REQUIREMENTS
This role is a Category A role. It is mandatory for Category A workers to meet and maintain the vaccination criteria (as per the current NSW Health and STARTTS policies).
Vaccination and/or assessment is required for Category A workers for the following transmissible diseases – measles, mumps, rubella, hepatitis B, varicella (chickenpox), diphtheria, tetanus, pertussis (whooping cough), influenza and tuberculosis.
COVID1+ vaccination is strongly recommended, but not a requirement for employment.
If successful you must provide evidence of vaccination and/or assessment.
Should you not be able to comply with vaccination requirements before your commencement date, the offer of employment may be withdrawn.
If you have a medical reason for why you cannot be vaccinated, a medical contraindication evidence will be required.
Details
Reference No.
1035-FS
Applications Close
October 11, 2026
Job Board
NCOSS Community Jobs
Job Category
Community Development, Psychology & Counselling, Social Work
Job Field
Community, Family, Children and Youth, Health, Mental Health and Counselling
Employment Basis
Casual
Location
South West Sydney
Download Position Description
Essential Criteria
Qualifications or extensive experience in education, adult education, social work, social science, community work, community welfare, health or related field.
Understanding of the key issues faced by refugees and asylum seekers as they settle in a new country and culture
Strong/active connections with the refugee community (from your language/cultural background) in Sydney
Highly motivated to work with newly arrived refugees/Asylum seekers and empathetically support their cultural transition in Australia.
Ability to speak, read and write in English to at least an intermediate level and a fluent speaker and writer of a relevant community language.
Ability to work independently and in close collaboration with a group co-facilitator.
Available to attend 4 full days of face-to-face training/selection (unpaid)
Be a member of one of the following community/language groups:
• Afghan (Hazaragi – Dari – Pashto speaking)
• Palestinian
• Ukrainian
• Iraqi - Syrian (and other Arabic speakers) from both Muslim and Christian backgrounds
• Congolese and other Swahili speakers
• Iranian
• Ahwazi
• Ahmadiyya
• Myanmar (Rohingya, Karen, Chin, Kachin…)
Desirable Criteria
Lived experience of having been a refugee or from a refugee-like background. Have lived in Australia for at least 6 months, having arrived as a refugee/asylum seeker (or in similar circumstances).
Experience in running groups for adults (as a teacher, educator, community worker, health worker or similar).
Experience in using online communication tools such as Zoom – WhatsApp – Microsoft Teams
How to Apply
To be considered for this position, please ensure you address the selection criteria as thoroughly as possible.
Complete a https://www.startts.org.au/jobs/employment-application-form/
Write a Statement Against the Selection Criteria outlining how you meet the selection criteria (see the guide “How to apply for a job at STARTTS”)
Submit an up-to-date Curriculum Vitae (CV)
Provide copies of relevant Qualifications if applicable (overseas qualification must be assessed by an appropriate Australian body to be considered)
Statements of Service from previous relevant roles (if applicable, please ask us for a sample)
A cover letter is optional.
Email your application and supporting documents to: @health.nsw.gov.au
Closing date: Friday 11 October 2026
NB: Depending on the role, if appointed, you may need a current ‘NSW Working With Children Check’ clearance, follow this link for information on how to apply of your check: https://ocg.nsw.gov.au/working-children-check/applicant
NSW STARTTS
💡 Quick Summary
Seeking a career-building opportunity? The Families in Cultural Transition |FICT| Bicultural Facilitator | 1035|FS position is now open for candidates interested in the Accountant Jobs sector. This role in Wollongong offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
