Job Description
Full job description
Total Technology Solutions Group (TTSG) is dedicated to providing a true end-to-end experience for our clients by ensuring total ongoing performance. We inspire greater productivity and efficiency through personal relationships and customized printing solutions.
We take care of our clients print and document management needs including hardware, cloud storage, managed print services (MPS), and managed IT services. We deliver innovative printing solutions and unmatched service to companies of every industry. TTSG’s staff asks the right questions, listens closely and then provides strategic, customized solutions to our clients’ problems. Our team helps our clients accomplish more with less effort, making information easier to access, share, send and store.
TTSG was established in 2010 by Tim Ward. His passion for people and forward thinking has allowed us to keep simplicity at the forefront of our technique. Our goal is to streamline our clients’ operations and maximize their resources with a proactive approach. We use the power of progress to free our clients to focus on their own business success. We harness data in an organized, efficient and powerful way to help you achieve your company’s goals.
TTSG has an award-winning company culture like none you’ve ever experienced. We offer fantastic opportunities for professional development, financial stability, and personal fulfillment.
Responsibilities
As a Copier/Printer Technician, you are responsible for proactive and reactive services on devices we service. In this role, you will be coordinating with other technical partners to ensure quick and correct fixes/changes are made to machines. You will support new installations while promoting excellent customer service as a TTSG service team member!
Provide onsite customer service, field repair, and maintenance of digital office equipment at our customers’ facilities.
Install, troubleshoot, maintain, and provide preventative maintenance of Digital Imaging devices.
Provide remote support specific to Multi-Functional Printers (MFPs) i.e., copiers, printers, scanners, fax, etc.
MFP application support. You must have a good understanding of print hardware, software, and network protocols.
In House and Onsite training of supported devices & applications. Provide training to end-users on how to use the MPS systems effectively and efficiently.
Requirements:
High school diploma or equivalent; Associate's or Bachelor's degree in a related field is preferred.
Previous experience servicing Konica, Kyocera, Ricoh and/or HP Digital Office equipment preferred.
Ability to work on your own and as part of a team
Requires a valid driver's license
Strong communication skills and ability to work with end-users to resolve technical issues.
Ability to work independently and manage multiple tasks simultaneously.
Ability to work well under pressure and in a fast-paced environment.
Strong attention to detail and organizational skills.
Ability to be lift 50#
Job Type: Full-time
Location: Hanover Park, IL
Salary: $40,000.00 - $45,000.00 per year
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Professional development assistance
Vision insurance
Experience:
Printer/Copier: 1 year (Required)
License/Certification:
Driver's License (Required)
Work Location: On the road
Total Technology Solutions Group (TTSG) is dedicated to providing a true end-to-end experience for our clients by ensuring total ongoing performance. We inspire greater productivity and efficiency through personal relationships and customized printing solutions.
We take care of our clients print and document management needs including hardware, cloud storage, managed print services (MPS), and managed IT services. We deliver innovative printing solutions and unmatched service to companies of every industry. TTSG’s staff asks the right questions, listens closely and then provides strategic, customized solutions to our clients’ problems. Our team helps our clients accomplish more with less effort, making information easier to access, share, send and store.
TTSG was established in 2010 by Tim Ward. His passion for people and forward thinking has allowed us to keep simplicity at the forefront of our technique. Our goal is to streamline our clients’ operations and maximize their resources with a proactive approach. We use the power of progress to free our clients to focus on their own business success. We harness data in an organized, efficient and powerful way to help you achieve your company’s goals.
TTSG has an award-winning company culture like none you’ve ever experienced. We offer fantastic opportunities for professional development, financial stability, and personal fulfillment.
Responsibilities
As a Copier/Printer Technician, you are responsible for proactive and reactive services on devices we service. In this role, you will be coordinating with other technical partners to ensure quick and correct fixes/changes are made to machines. You will support new installations while promoting excellent customer service as a TTSG service team member!
Provide onsite customer service, field repair, and maintenance of digital office equipment at our customers’ facilities.
Install, troubleshoot, maintain, and provide preventative maintenance of Digital Imaging devices.
Provide remote support specific to Multi-Functional Printers (MFPs) i.e., copiers, printers, scanners, fax, etc.
MFP application support. You must have a good understanding of print hardware, software, and network protocols.
In House and Onsite training of supported devices & applications. Provide training to end-users on how to use the MPS systems effectively and efficiently.
Requirements:
High school diploma or equivalent; Associate's or Bachelor's degree in a related field is preferred.
Previous experience servicing Konica, Kyocera, Ricoh and/or HP Digital Office equipment preferred.
Ability to work on your own and as part of a team
Requires a valid driver's license
Strong communication skills and ability to work with end-users to resolve technical issues.
Ability to work independently and manage multiple tasks simultaneously.
Ability to work well under pressure and in a fast-paced environment.
Strong attention to detail and organizational skills.
Ability to be lift 50#
Job Type: Full-time
Location: Hanover Park, IL
Salary: $40,000.00 - $45,000.00 per year
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
Dental insurance
Health insurance
Paid time off
Professional development assistance
Vision insurance
Experience:
Printer/Copier: 1 year (Required)
License/Certification:
Driver's License (Required)
Work Location: On the road
💡 Quick Summary
Seeking a career-building opportunity? The Field Technician position is now open for candidates interested in the Construction, Repair & Maintenance Services sector. This role in Chicago offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Construction, Repair & Maintenance Services is a plus.
