Direct message the job poster from Experis Australia

Jyoti DuaClick here to view Jyoti Dua’s profile
Jyoti Dua
Senior IT Recruiter/Resourcing/ Delivery
Global IT Client
Location - Customer sites at East Melbourne
Rate - $35/hour - $40/hour + Super

About our client:

Our client is a global technology company leading how the world connects, interacts and transacts with business.
The client's assisted and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming and telecom carrier in more than 100 countries.

Ideal candidate:

You will have experience with POS, Self-check outs or someone with a strong IT hardware background. You are someone who enjoys field service and can manage customer calls. We would ideally prefer someone closer to Eastern Melbourne suburbs.

Key responsibilities:

Diagnosing and repairing equipment which may include ATM's Self-checkout systems, POS Terminals and Networking equipment
Parts Management and organisation
Continuous training online and face-to-face
Work Autonomously in the field and office
Responding to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower
Key requirements:

Strong hardware skills and an understanding of what field service entails is a must.
Previous experience with POS/ Self checkouts- installation / repair / maintenance would be ideal
Hands on hardware and repair experience is a must
Good experience with troubleshooting is a must
Prior experience with touch screens, printers, cash drawer, eftpos devices is good but not essential
Good mechanical aptitude and excellent customer service skills
Able to work autonomously, professionally and be an excellent communicator
Strong Customer service skills
Own vehicle and current driver's license
The flexibility to rotate working hours with other team members if required is critical
Due to customer on site requirements, full vaccination against Covid 19 is essential to be considered for this role.
If you are looking for your next assignment, click on the APPLY NOW tab and send through an updated copy of your cv as well as a cover letter detailing recent experience immediately.



Jyoti Dua
Divisional Manager
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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856