Job Description
BURGERS & FRIES AND INCREDIBLE CAREERS!
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you're making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.
But what really makes our restaurants successful is our people; that is where our Fixed Term Crew Members come in.
Rate of pay
Under 18: £11 - £12 per hour, depending on where you are located
18 and over: £12.40 - £13.45 per hour, depending on where you are located
Rewards
No 0-hour contracts here!
Earn As You Learn - increase your hourly rate by up to 40p
Secret Shopper - a bonus which can add up to £1 per hour
Paid breaks
Free meal on shift
28 days paid holiday (pro-rata if you're part-time)
Days out and social events
Five Guys Perks - employee discount program
Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME REWARDS IF YOU BECOME A PERMANENT MEMBER OF THE FAMILY
Days out and social events
Team competitions - Fry Cup and Olympics
Crew member of the month and quarter
Enhanced Maternity & Paternity Leave
Awesome Five Guys Merch
Pension scheme
Development opportunities to grow a career with us!
AS A CREW MEMBER, YOU'LL BE RESPONSIBLE FOR
Ensuring we are delivering excellent customer service and serving perfect burgers and fries - after all, it is what we're famous for!
Working on all stations from Till to the Grill, so be ready to work hard.
Communicating and working together as a team to get the job done.
Setting the restaurant up for success - we prep first thing in the morning and by night we are cleaning the restaurant back to new!
WHAT YOU BRING TO THE TABLE;
People - You enjoy working as part of a team and supporting those around you, bringing a positive can-do attitude to every shift
Quality Food - You take pride in preparing high-quality food and following standards to get it right every time
Customer Service - You're friendly, approachable and enjoy creating great experiences for every customer
Attention to Detail - You care about cleanliness, food safety, and getting it right the first time
Fast-Paced - You thrive in a busy environment and stay calm under pressure
Our Values - You live our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
Over 70% of our managers have been internally promoted with many joining as a Crew Member.
Five Guys isn't just a job - it can be a career!
We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
In every restaurant, you'll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you're making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.
But what really makes our restaurants successful is our people; that is where our Fixed Term Crew Members come in.
Rate of pay
Under 18: £11 - £12 per hour, depending on where you are located
18 and over: £12.40 - £13.45 per hour, depending on where you are located
Rewards
No 0-hour contracts here!
Earn As You Learn - increase your hourly rate by up to 40p
Secret Shopper - a bonus which can add up to £1 per hour
Paid breaks
Free meal on shift
28 days paid holiday (pro-rata if you're part-time)
Days out and social events
Five Guys Perks - employee discount program
Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME REWARDS IF YOU BECOME A PERMANENT MEMBER OF THE FAMILY
Days out and social events
Team competitions - Fry Cup and Olympics
Crew member of the month and quarter
Enhanced Maternity & Paternity Leave
Awesome Five Guys Merch
Pension scheme
Development opportunities to grow a career with us!
AS A CREW MEMBER, YOU'LL BE RESPONSIBLE FOR
Ensuring we are delivering excellent customer service and serving perfect burgers and fries - after all, it is what we're famous for!
Working on all stations from Till to the Grill, so be ready to work hard.
Communicating and working together as a team to get the job done.
Setting the restaurant up for success - we prep first thing in the morning and by night we are cleaning the restaurant back to new!
WHAT YOU BRING TO THE TABLE;
People - You enjoy working as part of a team and supporting those around you, bringing a positive can-do attitude to every shift
Quality Food - You take pride in preparing high-quality food and following standards to get it right every time
Customer Service - You're friendly, approachable and enjoy creating great experiences for every customer
Attention to Detail - You care about cleanliness, food safety, and getting it right the first time
Fast-Paced - You thrive in a busy environment and stay calm under pressure
Our Values - You live our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
Over 70% of our managers have been internally promoted with many joining as a Crew Member.
Five Guys isn't just a job - it can be a career!
💡 Quick Summary
Seeking a career-building opportunity? The Fixed Term Crew Member position is now open for candidates interested in the Customer Care sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
