Assistant Manager
Job Details

Hiring Organization
Flipkart

Post Name
Assistant Manager

Qualification
Any Graduate

Industry
Private

Employment Type
Full Time

Work Hours
8 Hours

Salary
50000/- Per Month

Location
Delhi, India 110001

About the job
About Flipkart
Flipkart is committed to the cause of transforming commerce in India through our investments in made-in-India technology innovations, customer-centric features and constructs, a diverse category landscape, and a world-class supply chain.

With a customer base of over 350 million, product coverage of over 150 million across 80+ categories, a focus on generating direct and indirect employment and a commitment to empowering generations of entrepreneurs and MSMEs, and a sustainable growth strategy – Flipkart is maximizing our customers, stakeholders, and the planet at large! Flipkart is a part of the Walmart-owned Flipkart Group, which also includes group companies Flipkart Health+, Myntra, and Cleartrip. The Group is also a majority shareholder in PhonePe, one of the leading Payments Apps in India.
About The Role

The Nodal Officer is accountable for risk mitigation in fraud, losses, or theft cases by facilitating police & legal procedures in the specified Zone (including regional locations in multiple states).

About The Team

The Nodal Officer with being part of the Legal team which provides support to on-ground operations teams to enable business continuity and risk management.

What You’ll Need

3+ years of experience in Security Management and Risk Mitigation
Extensive knowledge of procedures in regional police stations and courts
Experience in managing law enforcement and coordinating legal proceedings
Skills: Robust & Effective Communication, Incident Management & Resolution, Stakeholder Management, Reporting
Job Requirement: Extensive travel to regional locations in multiple states

What Will You Do

Responsible for serving as the liaison between Flipkart & government officials like police, court officers, labor department, and other regulatory agencies
Travel to regional locations in multiple states to initiate required steps for on-ground incident management & secure alignment with internal teams
Lodge FIR against internal and external individuals/groups (including On-roll & Off-roll workers, customers, sellers, and any other external parties)
Lead FIR process at the police station(s) across the zone & track ongoing procedures
Facilitate legal proceedings & hearings at courts by providing required records & documents
Follow up with government officials and ensure timely response & resolution with strong rigor
Plan and execute day-to-day interventions to facilitate police procedures and legal proceedings & mobilize required resources for these interventions
Provide 24*7 on-ground support to internal teams and government officials for investigations and other procedures
Ensure timely and effective compliance with guidelines & instructions by government officials
Report the status and progress of various incidents to internal teams on a regular basis and highlight any significant risks /problems
Proactively update internal teams about disruptions in business continuity to enable informed and timely decisions for risk mitigation
Create and publish timely reports about incidents and progress of police & legal procedures daily reports, ad hoc/SOS reports, weekly and monthly updates

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