Job Description
SALARY
:
3
LPA
LOCATION
:
Kolkata, West Bengal, India
VACANCIES
:
1
QUALIFICATION
:
Any Graduate
MALE/
FEMALE
:
Male/Female
EXPERIENCE
:
3 years
JOB DETAILS
1. Answer inbound calls and assist customers with their Queries/Request/Complains
• Raise Request & Complaints on behalf of the customer in the CRM tool
• Generate leads and educate customers about new products & their benefits
• Maintain and adhere to compliance guideline
• Capture problem indicators, highlight and suggest improvement
• Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
• Maintain adequate knowledge levels on products, processes and systems used
• Ensure sales target are met
FUNCTIONAL AREA
Phone banking officer, telecalling, telesales, inside sales, banking sales, home loan sales, loan sales, telesales executive, telecaller, jobs for inside sales in Kolkata, phone banking jobs in West Bengal, jobs for home loan officer in Kolkata, telecalling jobs in banking industry in West bengal, Jobs for baking industry in Kolkata, Jobs for phone banking officer in Kolkata, Telesales jobs in banking industry in Kolkata
Apply Now
:
3
LPA
LOCATION
:
Kolkata, West Bengal, India
VACANCIES
:
1
QUALIFICATION
:
Any Graduate
MALE/
FEMALE
:
Male/Female
EXPERIENCE
:
3 years
JOB DETAILS
1. Answer inbound calls and assist customers with their Queries/Request/Complains
• Raise Request & Complaints on behalf of the customer in the CRM tool
• Generate leads and educate customers about new products & their benefits
• Maintain and adhere to compliance guideline
• Capture problem indicators, highlight and suggest improvement
• Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
• Maintain adequate knowledge levels on products, processes and systems used
• Ensure sales target are met
FUNCTIONAL AREA
Phone banking officer, telecalling, telesales, inside sales, banking sales, home loan sales, loan sales, telesales executive, telecaller, jobs for inside sales in Kolkata, phone banking jobs in West Bengal, jobs for home loan officer in Kolkata, telecalling jobs in banking industry in West bengal, Jobs for baking industry in Kolkata, Jobs for phone banking officer in Kolkata, Telesales jobs in banking industry in Kolkata
Apply Now
💡 Quick Summary
Seeking a career-building opportunity? The for Phone Banking Officer position is now open for candidates interested in the Bank Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.