Fraud Specialist

We are looking for an experienced Fraud Risk Manager with deep expertise in e-commerce fraud prevention and risk management, particularly in digital products and instant-delivery gaming/e-commerce platforms. You will be responsible for designing, implementing, and managing fraud prevention strategies to minimize chargebacks, refunds, and fraud exposure while ensuring a smooth customer experience.

This role requires hands-on knowledge of fraud detection tools (Seon.io, Ravelin, or similar) and the ability to build and optimize fraud rules, monitor suspicious activity, and collaborate with payment providers to strengthen our fraud defenses.

Key Responsibilities
• Design, implement, and optimize fraud prevention strategies across digital product transactions.
• Build, test, and maintain fraud rules and scoring models using Seon.io, Ravelin, or similar fraud platforms.
• Monitor real-time transactions to identify suspicious activity and take action to prevent fraud.
• Analyze fraud patterns, chargeback data, and refund behavior to continuously refine rules.
• Collaborate with payment providers, acquirers, and chargeback management partners to keep fraud levels within target thresholds.
• Develop risk KPIs and dashboards to track fraud trends, false positives, chargeback ratios, and operational efficiency.
• Train internal teams on fraud awareness and best practices.
• Act as the subject matter expert for fraud and risk within the payments and operations teams.

Requirements
• 5+ years of experience in fraud risk management, ideally within e-commerce or digital goods.
• Hands-on experience with Seon.io, Ravelin, or equivalent fraud prevention tools.
• Proven track record in setting up and optimizing fraud rules, risk scoring, and velocity checks.
• Strong knowledge of payment flows, chargebacks, and dispute processes.
• Experience working with PSPs, card schemes, and fraud management vendors.
• Analytical mindset with the ability to interpret data and build actionable strategies.
• Strong communication skills to work with cross-functional teams and external partners.
• Fluency in English (additional languages are a plus).

Preferred Qualifications
• Background in gaming, digital keys, software licenses, or instant-delivery products.
• Experience with AI/ML-based fraud prevention systems.
• Familiarity with regulatory requirements around fraud, AML, and PSD2/SCA

What We Offer
• Opportunity to lead fraud prevention strategy in a fast-growing global digital marketplace.
• Work with cutting-edge fraud detection tools and payment technologies.
• Competitive compensation package.
• International, innovative, and collaborative work environment.

Job Types: Full-time, Part-time

Pay: ₹55,000.00 - ₹100,000.00 per month

Benefits:
• Flexible schedule

Application Question(s):
• Please specify the antifraud tool you have worked with?
• What anti fraud tool you will recommend us?
• Do you have experience with Tidio?
• Have you worked on PayPal disputes?
• Do you know how dropshipping works?

Work Location: Remote

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