Job Description
This is a remote position.
What will you do?
Ø Respond to Customer requests (by phone, email)
Ø Examine and resolve customer service issues
Ø Addressing customer complaints in a professional and courteous manner
Ø Communicating changes, updates, delays, or complications with customers
Ø Process orders and resolve payment, refund, and billing issues
Ø Develop and execute sales campaigns using various sales tactics and focused messaging
Ø Establish and leverage strategies with existing partners to gain market share
Ø Work in a consultative manner to ensure expectations and success are achieved
Ø Achieve performance metrics and consistently hit quota
Ø Ensure all business processes and policies are followed with precision, including but not limited to systems use, sales methodology, communication standards, etc.
Ø Troubleshoot small technical setup issues or route them to relevant teams.
Ø Execute daily outbound phone calls/emails, contact decision-makers, build quick rapport, assess needs and close the sale
Ø Own individual and team revenue quota for hardware and software products
Desired Attributes for success:
· Preferably 1 year sales, relationship management, customer experience, or other transferable, experience with 2 years preferred
· Fluent in German and English Language
· Achieve success in a quota-driven, client-focused team sales environment
· Communicate effectively, written and verbally, with accounts, customers, and management
· Adapt to change, learn quickly, and perform with strong business acumen
What will you do?
Ø Respond to Customer requests (by phone, email)
Ø Examine and resolve customer service issues
Ø Addressing customer complaints in a professional and courteous manner
Ø Communicating changes, updates, delays, or complications with customers
Ø Process orders and resolve payment, refund, and billing issues
Ø Develop and execute sales campaigns using various sales tactics and focused messaging
Ø Establish and leverage strategies with existing partners to gain market share
Ø Work in a consultative manner to ensure expectations and success are achieved
Ø Achieve performance metrics and consistently hit quota
Ø Ensure all business processes and policies are followed with precision, including but not limited to systems use, sales methodology, communication standards, etc.
Ø Troubleshoot small technical setup issues or route them to relevant teams.
Ø Execute daily outbound phone calls/emails, contact decision-makers, build quick rapport, assess needs and close the sale
Ø Own individual and team revenue quota for hardware and software products
Desired Attributes for success:
· Preferably 1 year sales, relationship management, customer experience, or other transferable, experience with 2 years preferred
· Fluent in German and English Language
· Achieve success in a quota-driven, client-focused team sales environment
· Communicate effectively, written and verbally, with accounts, customers, and management
· Adapt to change, learn quickly, and perform with strong business acumen
💡 Quick Summary
Seeking a career-building opportunity? The Freelance Sales Executive position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.