Job Description
HSC.
Minimum 3 yrs of prior experience in customer service as a receptionist, front desk representative, or relevant position.
Must know how to use office machinery like a printer, faxing machine, etc.
Minimum 2yrs of experience in Travel desk management.
Good multitasking, time management and organisational skills.
Problem-solving ability with analytical skill.
Customer oriented and professional attitude.
In-depth knowledge of office management and bookkeeping
Excellent communication, written and people skills.
Excellent knowledge of MS Office (especially Excel and Word)
Sense of ownership and pride in your performance and its impact on company’s success
Critical thinker, Team player and problem-solving skills.
Key Responsibilities
Managing the Front Desk/ Reception Area.
Answer and screen all incoming telephone calls in a professional and timely manner; take accurate messages with a high level of professionalism and courtesy.
Dealing appropriately on queries or requests from all the incoming guests and maintain proper visitor’s data.
Understand company organizational structure to refer calls and visitors/ guests to the respective individual.
Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
Provide all aspects of daily support to key management personnel, Maintaining Contact Data Base, Meeting coordination, critical e-mail and phone correspondence, update and maintain filing system.
Manage the meeting room bookings and occupancy
Providing proper secretarial and administrative support to the HR team.
Taking care of General administrative responsibilities of the office and Day to Day office work.
Keeping track that good housekeeping standards are followed.
Internal Co-ordination in any form, drafting letters and maintaining courier records.
Maintaining proper checklist related to housekeeping activities to ensure upkeep of facility.
Procurement and Inventory management. Managing day to day purchases of office requirements, preparing purchase request order and getting approval, maintaining inventory of stationary, Medicines, etc. and maintained the record the same.
Travel Arrangements with respect to ticket booking (Air, Rail, and Road).
Overall Event Management activities
Check bills pertaining to front desk for accuracy and ensure timely payments.
Supporting Director in her day to day work as and when assigned.
Directors Co-ordination in absence of EA.
Checking whether un-worked/unknown/irrelevant persons are in the reception area.
Any other work appropriate to the post.
Minimum 3 yrs of prior experience in customer service as a receptionist, front desk representative, or relevant position.
Must know how to use office machinery like a printer, faxing machine, etc.
Minimum 2yrs of experience in Travel desk management.
Good multitasking, time management and organisational skills.
Problem-solving ability with analytical skill.
Customer oriented and professional attitude.
In-depth knowledge of office management and bookkeeping
Excellent communication, written and people skills.
Excellent knowledge of MS Office (especially Excel and Word)
Sense of ownership and pride in your performance and its impact on company’s success
Critical thinker, Team player and problem-solving skills.
Key Responsibilities
Managing the Front Desk/ Reception Area.
Answer and screen all incoming telephone calls in a professional and timely manner; take accurate messages with a high level of professionalism and courtesy.
Dealing appropriately on queries or requests from all the incoming guests and maintain proper visitor’s data.
Understand company organizational structure to refer calls and visitors/ guests to the respective individual.
Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
Provide all aspects of daily support to key management personnel, Maintaining Contact Data Base, Meeting coordination, critical e-mail and phone correspondence, update and maintain filing system.
Manage the meeting room bookings and occupancy
Providing proper secretarial and administrative support to the HR team.
Taking care of General administrative responsibilities of the office and Day to Day office work.
Keeping track that good housekeeping standards are followed.
Internal Co-ordination in any form, drafting letters and maintaining courier records.
Maintaining proper checklist related to housekeeping activities to ensure upkeep of facility.
Procurement and Inventory management. Managing day to day purchases of office requirements, preparing purchase request order and getting approval, maintaining inventory of stationary, Medicines, etc. and maintained the record the same.
Travel Arrangements with respect to ticket booking (Air, Rail, and Road).
Overall Event Management activities
Check bills pertaining to front desk for accuracy and ensure timely payments.
Supporting Director in her day to day work as and when assigned.
Directors Co-ordination in absence of EA.
Checking whether un-worked/unknown/irrelevant persons are in the reception area.
Any other work appropriate to the post.
💡 Quick Summary
Seeking a career-building opportunity? The Front Desk | Admin Executive position is now open for candidates interested in the Customer Care Executive sector. This role in BORIVLI EAST MUMBAI offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
