Front Desk Associate

💰 ₹21,600 - ₹34,560 (Est.) 📍 New Delhi

Job Description

Job Title: Front Desk Executive – Membership Sales

Department: Sales & Front Desk

Salary: +91-XXXXXXXXXX in hand + incentives (on achieving the Target)

Timings: Morning (8am-5pm), Evening (1pm-10pm)

The Sales Executive will be responsible for achieving membership sales, referral sales, and renewal sales for their assigned gym center. The role requires excellent communication, strong persuasion skills, and the ability to convert leads into paying members.

This is a performance-driven role with attractive incentives based on target achievement.

Key Responsibilities

1. Membership Sales (Primary Responsibility)

● Convert walk-ins, leads, trial sessions, and inquiries into membership sales.

● Present membership plans, PT packages, offers, and promotions clearly and confidently.

● Achieve monthly sales targets of ₹3–5 Lakhs through consistent performance.

2. Referral Sales

● Drive member-to-member referrals through relationship building.

● Run referral campaigns to increase new memberships.

3. Renewal Sales

● Follow up with members for timely renewals.

● Maintain strong rapport with existing members to increase retention.

4. Lead Management & Follow-ups

● Handle all incoming leads from CRM, calls, WhatsApp, and walk-ins.

● Ensure timely follow-ups and daily pipeline tracking.

● Update CRM with accurate entries and follow-up status.

5. Center Target Contribution

● Support the overall center revenue target along with the sales team.

● Work closely with trainers, front desk, and marketing for campaigns.

Skills Required

For Experienced Candidates

● Proven track record of achieving sales targets in fitness, retail, hospitality, or telecom industries.

● Strong negotiation, closing skills, and objection handling.

● Sales-driven, confident, and high-energy personality.

For Freshers

● Good communication and interpersonal skills.

● Presentable, confident, and eager to learn.

● Passionate about fitness and customer service.

Key Competencies

● Target-driven and result-oriented

● Strong communication and persuasion

● Positive attitude & willingness to work in a fast-paced environment

● Consistent follow-up and disciplined work habits

● Customer-first mindset

Qualifications

● 12th Pass / Graduate

● 0–3 years of experience in sales (fitness sales preferred, but not mandatory)

Job Type: Full-time

Experience:

Direct sales: 1 year (Required)
Location:

Delhi, Delhi (Required)
Work Location: In person

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Experience:

Front desk: 1 year (Required)
Location:

New Delhi, Delhi (Required)

💡 Quick Summary

Seeking a career-building opportunity? The Front Desk Associate position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in New Delhi offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.

Sponsored

Job Details

Company Name: Marctory

Frequently Asked Questions

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The expected salary for Front Desk Associate in New Delhi is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Front Desk Associate is an on-site position based in New Delhi. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Front Desk Associate. Previous experience in Receptionist & Front office Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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