Front of House Manager

Full job description
Front of House (FOH) Manager
Job Description

“We are seeking a dynamic restaurant manager to lead our team, and to ensure a positive dining experience for both our guest and team.
Responsibilities include:
Overseeing all aspects of daily operation management
Managing staff, hiring, training, scheduling and performance management
Quality control, inventory management, ordering supplies and building relationship with suppliers.
Financial management (Driving revenue, forecasting labour/inventory)
Implementation staff incentives and standards
. Customer service, ensuring customer satisfaction. resolving customer complaints and building positive relationships
Accomplishes restaurant and bar human resource objectives by, recruiting, scheduling, training, coaching and counselling
These tasks must be preformed and met by Boston Pizza standards of quality & control

What does a successful Front of House Manager look like?
Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Achieves goals through strong organizational skills and effective time management
Builds relationships by finding common ground and working cohesively with all team members
Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
Maintains a positive composure and thrives in a fast-paced environment
Skills and Qualifications;

3 + years of working in the restaurant industry previous management experience would be an asset.
Strategic planning and training
Managing profitability
Quality control
. Leadership and Teamwork
. Problem Solver

Salary;

. 60-80K depending on experience. Includes a bonus structure which is paid out semi annually
. Benefits include, management discounts, health insurance and tip outs
. 3 months probation Period

Australia
New South Wales
Sydney Show on map Get directions