Front of House Officer

Location
North Narrabeen NSW 2101
 
Full job description
NSW, Sydney Lakeside Holiday Park - North Narrabeen NSW 2101

Casual position
Be part of a dynamic and growing team
An exciting opportunity to work in a holiday park in the beautiful coastal side of Narrabeen, NSW


Sydney Lakeside Holiday Park is the newest caravan park to be proudly managed by BelgraviaPRO. Only 45 minutes from Sydney CBD, Sydney Lakeside Holiday Park boasts a fantastic location where Narrabeen Lake meets North Narrabeen surf beach.


Guests can enjoy surfing, kayaking, fishing and stand-up paddle boarding. The holiday park offers a variety of accommodation types including cabins, villas, powered and unpowered sites for caravans and tents. It also features play areas for children and several amenity blocks with bathrooms, laundry and kitchen areas.


The Role


We are seeking to hire bright and enthusiastic candidates to work in the role of a Front of House Officer at Sydney Lakeside Holiday Park. Employment will commence as a casual but consideration for a permanent role will be given to the right candidate.


Reporting to the Park Manager, this role involves delivering exceptional service to our guests - face to face and over the phone - as well as assisting with administrative and cleaning tasks. The role will require you to use the in house accommodation booking system. Full training will be offered. An intermediate computer knowledge would be highly regarded.


About You


You will be friendly, enthusiastic and available to work over a 7 day week roster including weekends, evenings and public holidays.


You will bring to the role:

Fantastic customer service;
Professional and personable telephone manner;
Experience with computerised booking systems and good computer skills;
Willingness to learn and apply our systems and processes;
Experience handling cash and EFTPOS transactions;
Great problem solving skills and the ability to multi task;
Flexible attitude to hours, including availability on weekends and at short notice;
Ensure the cleaning is completed in a timely manner;
Ability to work in a team environment
ESSENTIAL:

Experience in a similar role essential
First Aid Level 2
Current CPR
National Police Check clearance upon on-boarding
Working with Children's Check NSW or equivalent
DESIRABLE:
RMS 9+(Online Reservation System) experience preferred but not necessary
Reception/Front Office/Admin/Sales Agent experience - hospitality industry will be highly regarded
If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in this environment, we want to hear from you!


BelgraviaPRO pride ourselves on our strict qualification requirements for each and every employee. We are willing to work with individuals who do not currently have their First Aid/CPR qualifications but are interested in working within our parks.


We are have developed an incentive program that will see you gain your First Aid/ CPR qualifications in order to help secure your employment with BelgraviaPRO.


The Company


BelgraviaPROis a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks, we are also offering Park Manager training through the company’s successful RTO


If you like the sound of us, then jump in and submit your resume and cover letter by clicking on the apply now button. We’d love to hear from you!


We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.


We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.