Front Office Assistant-Female (Health Care)

💰 ₹21,600 - ₹34,560 (Est.) 📍 New Delhi

Job Description

About the company:

Risaa IVF is a network of 10+ IVF clinics located in India, Nepal, and Bangladesh and has its headquarters in New Delhi. Risaa IVF is backed with India’s leading IVF specialist Dr. Rita Bakshi along with a solid team that is committed to providing you with a warm and understanding environment while you seek fertility diagnosis and treatment with us. Established in 2012, Risaa IVF provides state-of-the-art IVF Lab with latest world-class equipment and technology.

JOB SUMMRY: We are seeking a compassionate, detail-oriented, and highly organized Donor & Surrogate Coordinator to manage and support the journey of egg donors, sperm donors, and gestational surrogates throughout the fertility process. This individual serves as the primary point of contact, ensuring clear communication, compliance, and care from application through completion of the cycle.

Key Responsibilities:
• Greet and assist patients and visitors in a courteous and professional manner.
• Handle patient registration and maintain accurate records in the hospital management system.
• Manage and process OPD billing
• Coordinate patient appointments with doctors, and ensure timely patient flow.

· Communicate and coordinate with diagnostic departments (e.g., ultrasound, pathology) for scheduling and preparation

Donor & Surrogate Management
• Assist with recruitment, screening, and onboarding of new egg/sperm donors and surrogates.
• Educate candidates about the process, expectations, and legal/medical aspects.
• Coordinate and schedule medical evaluations, psychological screenings, and legal consultations.
• Maintain accurate records and ensure compliance with ethical and regulatory guidelines.

Communication & Support
• Serve as a primary liaison between donors/surrogates and the clinic or agency.
• Provide emotional and logistical support throughout the journey.
• Ensure all parties are informed and feel supported during each step of the process
• Manage timelines for each case to ensure timely completion of steps.
• Work closely with intended parents, legal teams, medical professionals, and third-party agencies.
• Coordinate travel, appointments, and necessary documentation for donors/surrogates.

Administrative Tasks
• Maintain detailed records in a secure database.
• Prepare reports on donor/surrogate availability and case status.

Job Type: Full-time

· Interview: Walk-In

· Location: H-6, 2nd Floor, Green Park Main Market, Above Toothsi Clinic, New Delhi-110016

· Salary: Best in Industry

Share your CV at [email protected]

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:
• Cell phone reimbursement

Schedule:
• Day shift

Work Location: In person

Application Deadline: 10/05/2026
Expected Start Date: 21/04/2026

💡 Quick Summary

Seeking a career-building opportunity? The Front Office Assistant-Female (Health Care) position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in New Delhi offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.

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Job Details

Company Name: Risaa IVF

Frequently Asked Questions

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The expected salary for Front Office Assistant-Female (Health Care) in New Delhi is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Front Office Assistant-Female (Health Care) is an on-site position based in New Delhi. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Front Office Assistant-Female (Health Care). Previous experience in Receptionist & Front office Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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