Job Description
Key Responsibilities:
Greet Guests on arrival and out on departure
Respond to requests and settle accounts while providing exceptional service
Complete the proper procedure for Check-In & Check Out.
Register Guests by collecting necessary information (like contact details, proper identification documents and exact dates of their stay)
Communicating with internal departments to ensure guest satisfaction.
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Desired Candidate Profile:
Diploma / Degree in Hotel Management
Experience in Hotel Industry.
Good communication skill with pleasing personality is a must
Basic knowledge of computer (MS Word, MS Excel)
Able to Cope under Pressure and comfortable with rotational shifts
Benefits:
PF + ESIC + Service Charge + Incentives + Yearly Medical Checkup
Job Types: Full-time, Permanent, Fresher
Pay: ₹+,000.00 - ₹14,000.00 per month
Benefits:
Paid sick time
Provident Fund
Schedule:
Rotational shift
Education:
Bachelor's (Required)
Experience:
Hotel: 1 year (Preferred)
Greet Guests on arrival and out on departure
Respond to requests and settle accounts while providing exceptional service
Complete the proper procedure for Check-In & Check Out.
Register Guests by collecting necessary information (like contact details, proper identification documents and exact dates of their stay)
Communicating with internal departments to ensure guest satisfaction.
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Desired Candidate Profile:
Diploma / Degree in Hotel Management
Experience in Hotel Industry.
Good communication skill with pleasing personality is a must
Basic knowledge of computer (MS Word, MS Excel)
Able to Cope under Pressure and comfortable with rotational shifts
Benefits:
PF + ESIC + Service Charge + Incentives + Yearly Medical Checkup
Job Types: Full-time, Permanent, Fresher
Pay: ₹+,000.00 - ₹14,000.00 per month
Benefits:
Paid sick time
Provident Fund
Schedule:
Rotational shift
Education:
Bachelor's (Required)
Experience:
Hotel: 1 year (Preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Associate position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Thane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
