Job Description
Bengaluru, Karnataka
Benefits
Pulled from the full job description
Full job description
We’re Hiring: Front Office Receptionist
Apollo Health & Life Style Limited
Work Location: Hosa Road
Contact HR :- Yogesh Prabhu @ +620XXXXXX / [email protected] Full-Time Employment (Rotational Day Shift)
Job Description
Sales & Client Engagement:
Promote and sell health packages, additional diagnostic tests, and add-on services to both retail and corporate clients.
Engage with corporate clients to understand their healthcare needs and tailor suitable packages accordingly.
Ensure a patient-centric approach in all interactions.
Appointment Management:
Ø Monitor appointments every 02 Hours via Ask Apollo, Apollo 24/7, and Health Bridge platforms.
Ø Call and confirm appointments with patients.
Ø Inform respective doctors about scheduled appointments.
Ø Coordinate with patients, especially for Saturday appointments.
Billing & Documentation:
Ø Handle both retail and corporate billing processes accurately.
Ø Collect and reconcile payments (cash, card, PhonePe) and ensure alignment with the Daybook.
Ø Scan and upload all necessary documents for corporate clients in a timely manner.
Ø Ensure all documentation is complete and organized for internal and external audits.
Reporting & Follow-Ups:
Ø Prepare daily MIS reports, including billing summaries and cash collections.
Ø Make Primary Care Provider (PCP) follow-up calls to patients for prescriptions and next steps.
Ø Maintain communication with patients post-consultation for additional requirements or clarifications.
Job Types: Full-time, Permanent
Pay: ₹18,500.00 - ₹30,000.00 per month
Benefits:
Health insurance
Leave encashment
Provident Fund
Schedule:
Day shift
Morning shift
Rotational shift
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Executive (Receptionist) position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
