Job Description
An exciting career opportunity is now available for an experienced Front Office Manager to lead our busy team at the Atrium Hotel in Mandurah.
The hotel is central and unique, located only a short distance from the Mandurah foreshore and an hour from Perth. Boasting a lagoon heated pool, half tennis courts, spa, saunas, and a fully licensed bar and restaurant. Boasting 117 rooms with the king, twin, 1- and 2-bedroom studio rooms.
Managed by leading hospitality management company 1834 Hotels. The successful candidate will be a dedicated, hard-working, and hands-on hospitality management professional with a passion for driving sales, growing and developing teams, managing expenses and delivering exceptional guest experiences.
The key responsibilities will include:
Work within set budgets in relation to wage costs and ensure rosters are compiled and adjusted appropriate to demand.
Maximise yield through consistent monitoring and effective utilisation of room rates, occupancy and packages using every opportunity to promote hotel facilities in order to maximise sales.
Develop a thorough knowledge of venue facilities including number, location and types of rooms.
Consistently drive growth of our accommodation facilities through sound marketing/up selling and staff training and development.
Ensure accuracy of reservations in respect of deposit information, billing, credit details, VIP guest special requests, room rates, return guest and new guest information.
Maintain liaison and develop good relationships with existing clients, local residents and businesses, as well as focusing on establishing new business.
Focus on quoting, booking and selling all group bookings, particularly bus groups.
The ideal candidate will have:
A can-do, responsible, and flexible approach to work.
Comprehensive financial understanding of managing a profitable operation and managing costs particularly controlling wages.
Prior experience in leading, developing and mentoring a Front Office team.
Initiative, commitment and passion for your job.
The ability to communicate effectively with your team and other heads of department.
An ability to thrive under pressure and direct your team in a high paced environment.
Proven ability to be a proactive individual with strong organisational and time management skills.
A great sense of style and immaculate presentation and grooming.
Demonstrated understanding of Hospitality Industry (General) Award compliance; and
A strong appreciation and compliance of workplace safety.
This is a full-time salaried role, although predominantly Monday – Friday you may be required to work a variety of shifts over a 7- day roster, including weekends, nights and public holidays.
To apply, please email your application, current references, and a covering letter that clearly demonstrates your suitability for the position to:
Kristy Coates
General Manager
[email protected]
Confidential enquiries and requests for further specific information are welcome via email to Kristy.
You will also find more information at:
www.atriumhotel.com.au
www.1834hotels.com.au
Only applicants with current rights to work in Australia will be eligible for this role.
Please note that due to the high volume of applications anticipated, only those applicants shortlisted for an interview will be contacted.
1834 Hotels is a growing network of hotels, motels and resorts across Australia. Key to the management company's recent growth and success is its staff and recruiting exceptional candidates that fit with the company's culture is paramount.
The hotel is central and unique, located only a short distance from the Mandurah foreshore and an hour from Perth. Boasting a lagoon heated pool, half tennis courts, spa, saunas, and a fully licensed bar and restaurant. Boasting 117 rooms with the king, twin, 1- and 2-bedroom studio rooms.
Managed by leading hospitality management company 1834 Hotels. The successful candidate will be a dedicated, hard-working, and hands-on hospitality management professional with a passion for driving sales, growing and developing teams, managing expenses and delivering exceptional guest experiences.
The key responsibilities will include:
Work within set budgets in relation to wage costs and ensure rosters are compiled and adjusted appropriate to demand.
Maximise yield through consistent monitoring and effective utilisation of room rates, occupancy and packages using every opportunity to promote hotel facilities in order to maximise sales.
Develop a thorough knowledge of venue facilities including number, location and types of rooms.
Consistently drive growth of our accommodation facilities through sound marketing/up selling and staff training and development.
Ensure accuracy of reservations in respect of deposit information, billing, credit details, VIP guest special requests, room rates, return guest and new guest information.
Maintain liaison and develop good relationships with existing clients, local residents and businesses, as well as focusing on establishing new business.
Focus on quoting, booking and selling all group bookings, particularly bus groups.
The ideal candidate will have:
A can-do, responsible, and flexible approach to work.
Comprehensive financial understanding of managing a profitable operation and managing costs particularly controlling wages.
Prior experience in leading, developing and mentoring a Front Office team.
Initiative, commitment and passion for your job.
The ability to communicate effectively with your team and other heads of department.
An ability to thrive under pressure and direct your team in a high paced environment.
Proven ability to be a proactive individual with strong organisational and time management skills.
A great sense of style and immaculate presentation and grooming.
Demonstrated understanding of Hospitality Industry (General) Award compliance; and
A strong appreciation and compliance of workplace safety.
This is a full-time salaried role, although predominantly Monday – Friday you may be required to work a variety of shifts over a 7- day roster, including weekends, nights and public holidays.
To apply, please email your application, current references, and a covering letter that clearly demonstrates your suitability for the position to:
Kristy Coates
General Manager
[email protected]
Confidential enquiries and requests for further specific information are welcome via email to Kristy.
You will also find more information at:
www.atriumhotel.com.au
www.1834hotels.com.au
Only applicants with current rights to work in Australia will be eligible for this role.
Please note that due to the high volume of applications anticipated, only those applicants shortlisted for an interview will be contacted.
1834 Hotels is a growing network of hotels, motels and resorts across Australia. Key to the management company's recent growth and success is its staff and recruiting exceptional candidates that fit with the company's culture is paramount.
💡 Quick Summary
Seeking a career-building opportunity? The Front Office Manager position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Mandurah offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
