Job Description
HYrEzy Tech Solutions
Strategic Account Manager (IT Infrastructure Solutions)
HYrEzy Tech Solutions • New Delhi, Delhi • via LinkedIn
23 hours ago
₹12L–₹17L a year
Full–time
Apply on LinkedIn
Job description
Role: Strategic Account Manager
• Location: Bangalore, Mumbai , Delhi
• Experience: 8 - 11 Years
• Notice Period: 30 Days
• Job Type: Non-Tech
• Working hours: 9
• Monday to Friday: 9:30 AM-6:30 PM, 1 & 4 Saturday 9:30 - 4 PM
About Company: It is a leading IT Infrastructure Solutions & Services Company that has been actively shaping India’s IT future for the past 12 years. We are a team of passionate, integral, and committed individuals dedicated to driving our nation’s growth curve. We believe in providing people with a platform to thrive, and we aspire to become a role model for this century’s socially responsible companies.
We specialize in building robust solutions that address the evolving needs of IT infrastructure, from highly accessible cloud technology to complex captive data centers and intricate security systems. Our expertise ensures these systems remain compatible with rapidly evolving cloud architectures for uninterrupted growth. Our people are actively involved in the design and delivery of mission-critical solutions and services for some of India’s biggest and most impactful businesses. This is an exciting time to work in the System Integration industry, where today’s professionals will define the future path of the nation’s IT infrastructure.
About The Role
We are seeking a highly experienced and results-driven Strategic Account Manager to join our dynamic team in Bangalore, Mumbai , Delhi. This pivotal role is ideal for a seasoned professional with a strong background in account management and sales within the technology sector, particularly with expertise in system integration and telecom. You will be responsible for nurturing and expanding relationships with our key enterprise clients, driving significant revenue growth, and ensuring the highest levels of customer satisfaction.
The successful candidate will possess a deep understanding of enterprise solutions and a proven track record of managing complex accounts effectively. This is a critical role that will directly impact our business growth and client retention within the rapidly evolving IT infrastructure landscape.
Key Responsibilities & Key Performance Indicators (KPIs)
• Client Relationship Management: Serve as the primary point of contact and trusted advisor for a portfolio of large or complex accounts, fostering strong, long-term strategic partnerships.
• Revenue & Profitability Targets: Consistently achieve and exceed defined revenue and profitability targets for your assigned accounts, contributing directly to the company's financial growth.
• Sales Pipeline Management: Develop, manage, and accelerate a robust sales pipeline, actively identifying and pursuing new business opportunities, cross-selling, and upselling within existing client organizations.
• Solution Selling: Drive the adoption comprehensive range of solutions, including system integration, telecom technologies, Unified Communications, Networking, and Managed Services.
• Customer Satisfaction: Ensure high levels of customer satisfaction by proactively understanding client needs, addressing challenges promptly, and delivering exceptional service and value.
• Performance Reporting & Forecasting: Prepare and present regular, insightful account performance reports and accurate sales forecasts to management.
• Stakeholder Engagement: Effectively negotiate and persuade key internal and external stakeholders within client organizations to drive favorable outcomes and secure new business.
• Market Insight: Stay continuously informed about industry trends, competitive landscape, and client-specific business challenges to provide strategic value and proactive solutions.
Must-Have Skills
• Experience: 8+ years of demonstrable experience in account management, sales, or a closely related client-facing role.
• Account Management Track Record: Proven track record of successfully managing large or complex accounts, including achieving revenue targets and expanding client relationships.
• System Integration & Telecom Expertise: Strong understanding of system integration principles, telecom technologies, and relevant solutions.
• Enterprise Solutions Familiarity: Familiarity with key enterprise solutions such as Unified Communications, Networking, and Managed Services.
• CRM Proficiency: Proficiency in using CRM tools (e.g., Salesforce) for pipeline management, reporting, and client data management.
• Office Suite: Competency in Microsoft Office Suite (Word, Excel, PowerPoint).
Good-to-Have Skills
• In-depth knowledge of Unified Communications solutions.
• Exceptional negotiation and persuasion skills to effectively influence internal and external stakeholders.
• Strong analytical mindset coupled with robust problem-solving capabilities.
• Other relevant industry or sales certifications.
Academic Qualifications
• Bachelor’s degree in business administration, Marketing, or a related field.
Skills: account management,unified communications,crm proficiency,crm tools (salesforce),strategic account manager,sales,managed services,crm tools proficiency,system integration & telecom expertise,networking,crm tools,telecom technologies,microsoft office suite,system integration,telecom
Report this listing
More jobs at HYrEzy Tech Solutions
See web results for HYrEzy Tech Solutions
SISL Infotech
GCP Cloud Delivery Manager
SISL Infotech • New Delhi, Delhi • via LinkedIn
20 hours ago
Full–time
Apply on LinkedIn
Job description
Position Summary:
We are seeking an experienced and motivated Cloud Service Delivery Manager to lead our team of cloud engineers and specialists managing Google Cloud Platform (GCP), AWS, and Azure-based managed services projects. This role requires a blend of strong leadership, hands-on technical expertise, and a customer-first approach to ensure seamless delivery of cloud services. The ideal candidate should possess in-depth knowledge of GCP or Azure and have proven experience in team management, troubleshooting, and stakeholder engagement.
Key Responsibilities:
Team Management:
• Lead and manage a diverse team of cloud engineers, including DevOps engineers, database engineers, cloud security engineers, and interns.
• Oversee the 24x7 first responder team handling service ticketing and escalations.
• Mentor, coach, and develop team members to achieve professional growth and improve technical and operational performance.
• Allocate resources effectively to ensure timely and efficient service delivery.
Service Delivery and Escalation Management:
• Act as the first escalation point for complex issues in managed services projects related to GCP, AWS, and Azure.
• Provide technical guidance to the team on troubleshooting issues and optimizing cloud environments.
• Ensure SLAs, performance metrics, and customer satisfaction benchmarks are consistently met.
• Manage and monitor service ticket queues, ensuring resolution within defined timelines.
Technical Leadership:
• Collaborate with DevOps, database, and security engineers to implement best practices and innovative solutions in cloud operations.
• Conduct hands-on troubleshooting and provide support during critical incidents, particularly for GCP or Azure-related issues.
• Drive continuous improvement initiatives across cloud services, focusing on reliability, security, and cost-efficiency.
Collaboration and Stakeholder Engagement:
• Work closely with customers and stakeholders to understand their requirements, provide regular updates, and address concerns proactively.
• Collaborate with cross-functional teams to align service delivery with organizational objectives.
• Represent the cloud services team in meetings, reviews, and strategic discussions.
Operational Excellence:
• Develop and maintain SOPs, policies, and documentation for cloud service delivery processes.
• Implement monitoring tools, incident response frameworks, and automation to enhance efficiency and reduce downtime.
• Stay updated with the latest trends and advancements in cloud technologies and incorporate them into service delivery strategies.
Required Qualifications:
Technical Expertise:
• Hands-on experience and deep knowledge of Google Cloud Platform (GCP) or Microsoft Azure. Proficiency in AWS is a plus.
• Expertise in cloud operations, including provisioning, configuration, monitoring, and troubleshooting.
• Familiarity with DevOps practices, CI/CD pipelines, infrastructure as code (IaC), and containerization technologies like Kubernetes and Docker.
Leadership and Experience:
• 7+ years of experience in cloud service delivery roles, with at least 3 years in a team leadership position.
• Proven track record of managing teams delivering multi-cloud managed services.
• Strong interpersonal and communication skills to effectively engage with internal teams, stakeholders, and customers.
Other Skills:
• Experience with service ticketing systems and ITIL-based service management.
• Knowledge of database systems, cloud security principles, and networking concepts.
• Ability to handle high-pressure situations, make quick decisions, and prioritize tasks effectively.
Preferred Qualifications:
• Certifications in GCP (e.g., Professional Cloud Architect) or Azure (e.g., Azure Solutions Architect Expert).
• Familiarity with industry compliance standards such as ISO 27001, SOC 2, and GDPR.
• Experience with managing interns and fostering a learning culture within the team.
This is a challenging yet rewarding opportunity to lead a talented team of engineers in a dynamic and rapidly evolving cloud environment. If you are passionate about cloud technologies and thrive in leadership roles, we would love to hear from you!
Strategic Account Manager (IT Infrastructure Solutions)
HYrEzy Tech Solutions • New Delhi, Delhi • via LinkedIn
23 hours ago
₹12L–₹17L a year
Full–time
Apply on LinkedIn
Job description
Role: Strategic Account Manager
• Location: Bangalore, Mumbai , Delhi
• Experience: 8 - 11 Years
• Notice Period: 30 Days
• Job Type: Non-Tech
• Working hours: 9
• Monday to Friday: 9:30 AM-6:30 PM, 1 & 4 Saturday 9:30 - 4 PM
About Company: It is a leading IT Infrastructure Solutions & Services Company that has been actively shaping India’s IT future for the past 12 years. We are a team of passionate, integral, and committed individuals dedicated to driving our nation’s growth curve. We believe in providing people with a platform to thrive, and we aspire to become a role model for this century’s socially responsible companies.
We specialize in building robust solutions that address the evolving needs of IT infrastructure, from highly accessible cloud technology to complex captive data centers and intricate security systems. Our expertise ensures these systems remain compatible with rapidly evolving cloud architectures for uninterrupted growth. Our people are actively involved in the design and delivery of mission-critical solutions and services for some of India’s biggest and most impactful businesses. This is an exciting time to work in the System Integration industry, where today’s professionals will define the future path of the nation’s IT infrastructure.
About The Role
We are seeking a highly experienced and results-driven Strategic Account Manager to join our dynamic team in Bangalore, Mumbai , Delhi. This pivotal role is ideal for a seasoned professional with a strong background in account management and sales within the technology sector, particularly with expertise in system integration and telecom. You will be responsible for nurturing and expanding relationships with our key enterprise clients, driving significant revenue growth, and ensuring the highest levels of customer satisfaction.
The successful candidate will possess a deep understanding of enterprise solutions and a proven track record of managing complex accounts effectively. This is a critical role that will directly impact our business growth and client retention within the rapidly evolving IT infrastructure landscape.
Key Responsibilities & Key Performance Indicators (KPIs)
• Client Relationship Management: Serve as the primary point of contact and trusted advisor for a portfolio of large or complex accounts, fostering strong, long-term strategic partnerships.
• Revenue & Profitability Targets: Consistently achieve and exceed defined revenue and profitability targets for your assigned accounts, contributing directly to the company's financial growth.
• Sales Pipeline Management: Develop, manage, and accelerate a robust sales pipeline, actively identifying and pursuing new business opportunities, cross-selling, and upselling within existing client organizations.
• Solution Selling: Drive the adoption comprehensive range of solutions, including system integration, telecom technologies, Unified Communications, Networking, and Managed Services.
• Customer Satisfaction: Ensure high levels of customer satisfaction by proactively understanding client needs, addressing challenges promptly, and delivering exceptional service and value.
• Performance Reporting & Forecasting: Prepare and present regular, insightful account performance reports and accurate sales forecasts to management.
• Stakeholder Engagement: Effectively negotiate and persuade key internal and external stakeholders within client organizations to drive favorable outcomes and secure new business.
• Market Insight: Stay continuously informed about industry trends, competitive landscape, and client-specific business challenges to provide strategic value and proactive solutions.
Must-Have Skills
• Experience: 8+ years of demonstrable experience in account management, sales, or a closely related client-facing role.
• Account Management Track Record: Proven track record of successfully managing large or complex accounts, including achieving revenue targets and expanding client relationships.
• System Integration & Telecom Expertise: Strong understanding of system integration principles, telecom technologies, and relevant solutions.
• Enterprise Solutions Familiarity: Familiarity with key enterprise solutions such as Unified Communications, Networking, and Managed Services.
• CRM Proficiency: Proficiency in using CRM tools (e.g., Salesforce) for pipeline management, reporting, and client data management.
• Office Suite: Competency in Microsoft Office Suite (Word, Excel, PowerPoint).
Good-to-Have Skills
• In-depth knowledge of Unified Communications solutions.
• Exceptional negotiation and persuasion skills to effectively influence internal and external stakeholders.
• Strong analytical mindset coupled with robust problem-solving capabilities.
• Other relevant industry or sales certifications.
Academic Qualifications
• Bachelor’s degree in business administration, Marketing, or a related field.
Skills: account management,unified communications,crm proficiency,crm tools (salesforce),strategic account manager,sales,managed services,crm tools proficiency,system integration & telecom expertise,networking,crm tools,telecom technologies,microsoft office suite,system integration,telecom
Report this listing
More jobs at HYrEzy Tech Solutions
See web results for HYrEzy Tech Solutions
SISL Infotech
GCP Cloud Delivery Manager
SISL Infotech • New Delhi, Delhi • via LinkedIn
20 hours ago
Full–time
Apply on LinkedIn
Job description
Position Summary:
We are seeking an experienced and motivated Cloud Service Delivery Manager to lead our team of cloud engineers and specialists managing Google Cloud Platform (GCP), AWS, and Azure-based managed services projects. This role requires a blend of strong leadership, hands-on technical expertise, and a customer-first approach to ensure seamless delivery of cloud services. The ideal candidate should possess in-depth knowledge of GCP or Azure and have proven experience in team management, troubleshooting, and stakeholder engagement.
Key Responsibilities:
Team Management:
• Lead and manage a diverse team of cloud engineers, including DevOps engineers, database engineers, cloud security engineers, and interns.
• Oversee the 24x7 first responder team handling service ticketing and escalations.
• Mentor, coach, and develop team members to achieve professional growth and improve technical and operational performance.
• Allocate resources effectively to ensure timely and efficient service delivery.
Service Delivery and Escalation Management:
• Act as the first escalation point for complex issues in managed services projects related to GCP, AWS, and Azure.
• Provide technical guidance to the team on troubleshooting issues and optimizing cloud environments.
• Ensure SLAs, performance metrics, and customer satisfaction benchmarks are consistently met.
• Manage and monitor service ticket queues, ensuring resolution within defined timelines.
Technical Leadership:
• Collaborate with DevOps, database, and security engineers to implement best practices and innovative solutions in cloud operations.
• Conduct hands-on troubleshooting and provide support during critical incidents, particularly for GCP or Azure-related issues.
• Drive continuous improvement initiatives across cloud services, focusing on reliability, security, and cost-efficiency.
Collaboration and Stakeholder Engagement:
• Work closely with customers and stakeholders to understand their requirements, provide regular updates, and address concerns proactively.
• Collaborate with cross-functional teams to align service delivery with organizational objectives.
• Represent the cloud services team in meetings, reviews, and strategic discussions.
Operational Excellence:
• Develop and maintain SOPs, policies, and documentation for cloud service delivery processes.
• Implement monitoring tools, incident response frameworks, and automation to enhance efficiency and reduce downtime.
• Stay updated with the latest trends and advancements in cloud technologies and incorporate them into service delivery strategies.
Required Qualifications:
Technical Expertise:
• Hands-on experience and deep knowledge of Google Cloud Platform (GCP) or Microsoft Azure. Proficiency in AWS is a plus.
• Expertise in cloud operations, including provisioning, configuration, monitoring, and troubleshooting.
• Familiarity with DevOps practices, CI/CD pipelines, infrastructure as code (IaC), and containerization technologies like Kubernetes and Docker.
Leadership and Experience:
• 7+ years of experience in cloud service delivery roles, with at least 3 years in a team leadership position.
• Proven track record of managing teams delivering multi-cloud managed services.
• Strong interpersonal and communication skills to effectively engage with internal teams, stakeholders, and customers.
Other Skills:
• Experience with service ticketing systems and ITIL-based service management.
• Knowledge of database systems, cloud security principles, and networking concepts.
• Ability to handle high-pressure situations, make quick decisions, and prioritize tasks effectively.
Preferred Qualifications:
• Certifications in GCP (e.g., Professional Cloud Architect) or Azure (e.g., Azure Solutions Architect Expert).
• Familiarity with industry compliance standards such as ISO 27001, SOC 2, and GDPR.
• Experience with managing interns and fostering a learning culture within the team.
This is a challenging yet rewarding opportunity to lead a talented team of engineers in a dynamic and rapidly evolving cloud environment. If you are passionate about cloud technologies and thrive in leadership roles, we would love to hear from you!
💡 Quick Summary
Seeking a career-building opportunity? The GCP Cloud Delivery Manager position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
