Job Description
Retail BankingCity - Ahmedabad
Required Experience
0 - 5 Years
Posted On
07 Mar 2026
Basic Section
No. Of Openings
5
Grade
NA1
Designation
Others
Closing Date
30 Jun 2026
Organisational
Organisation
CSB Bank
Organization Unit
Retail & SME (Business And Risk), Operations & IT
Sub Org Unit 1
Retail Banking
Sub Org Unit 2
Retail Branch Banking
Sub Org Unit 3
Retail Branch Banking
Sub Org Unit 4
West 2 Zone
Sub Org Unit 5
Others
Sub Org Unit 6
Others
Branch/Department Code
1027
Country
India
Geographic Zone
West
State
Gujarat
City
Ahmedabad
Worksite
City - Ahmedabad
Worksite Code
Generic - Ahmedabad
Skills
Skill
CROSS SELLING
CUSTOMER SERVICE
LEAD GENERATION
Minimum Qualification
ANY GRADUATE
CERTIFICATION
No data available
Working Language
No data available
Job Description
Job Purpose: To ensure quality of customer service, gold collateral / asset quality & Process adherence there by achieving growth the objectives of the organization. (1. Customer service - TAT for servicing a client, 2. Client retention – to reduce attrition, 3. Cross sales – to grow portfolio size) Functional Responsibilities: To conduct valuation and verification of gold ornaments with respect to weight, purity & Detect spurious, low purity gold and frauds to mitigate the risk. Ensure that proper KYC and other prescribed documentation process is followed before and after the disbursement of loan Adhere the Policy, Process & other guidelines of the bank. Improve the existing process to overcome the probable risk. Maintaining the TAT in the timely disbursement of Gold loan. Retention of customers / portfolio by meaningful engagement time to time. Secure safe room operations, security measures, day to day working of branch. Follow up with the customer for timely interest collection, repayment and reduce NPA to zero. Compliance of internal audit matters. Close the issues pointed out in in audit with in the TAT. Cross Sell of other products / services of the bank. Maintain liaison with Gold loan department/ Departments in Zonal/ Head Office for speedy resolution of problems faced by branch
💡 Quick Summary
Seeking a career-building opportunity? The Gold Loan Officer |Location | Ahmednagar| Ahmedabad position is now open for candidates interested in the Bank Jobs sector. This role in Ahmedabad, offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
