Job Description
Joondalup Resort is part of the TenGolf Group, one of Western Australia’s leading and fastest-growing golf, hospitality, and wine businesses. We proudly own and operate six golf courses (Joondalup Resort, Meadow Springs GCC, Secret Harbour GL, The Cut GC, Maylands GC, and Embleton GC) and a winery (Aravina Estate), delivering outstanding experiences in golf, dining, events, and lifestyle.
As our business continues to grow, we are excited to offer an opportunity for a passionate and detail-oriented Golf Administrator to join our Golf Operations team at Joondalup Resort.
This role is a unique blend of golf administration and Pro Shop operations, supporting daily golf activities, competitions, bookings, and retail services in a premium resort environment.
Salary negotiable based on experience.
Key Responsibilities
Competition & Timesheet Management
Manage and maintain the MiClub competition system and club website
Prepare timesheets, competition setups, leaderboards, and results
Assist with the delivery of competitions, events, and club activities
Golf Bookings & Administration
Manage member, visitor, social group, tour group operators and reciprocal booking enquiries via phone, email, and online systems.
Coordinate end-to-end group bookings (12–52 players)
Respond promptly and professionally to phone, email, and online enquiries
Work collaboratively with the Golf Bookings Coordinator
Golf Shop & Retail Operations
Support daily Pro Shop operations and customer service
Maintain retail presentation, merchandise displays, and stock levels
Assist with inventory management, ordering, and retail administration
Process POS transactions including EFTPOS, cash, vouchers, and member charges
Support rostering requirements and provide relief coverage when required
About You
Experience in golf operations or a strong understanding of the golf industry
Proficiency with MiClub systems (essential)
Strong organisational, time-management, and multitasking skills
Excellent communication and customer service skills
Confidence using POS systems and Microsoft Office
Ability to work flexible hours, including weekends
A genuine passion for golf and delivering high-quality member and guest experiences
Desirable but not essential
Experience using Northstar
PGA qualification or relevant industry accreditation
What We Offer
A supportive and professional team environment
Opportunities for career development within the TenGolf Group
Staff discounts across resort facilities
Free parking and access to resort amenities
Staff meal provision
Employee Assistance Program (EAP)
Golf entitlements as a full-time employee
A beautiful working environment surrounded by championship golf courses
If you’re passionate about golf, enjoy working in a dynamic customer-facing role, and want to be part of a growing premium resort group, we’d love to hear from you.
Company Overview
Please visit https://www.joondalupresort.com.au/ for more information
As our business continues to grow, we are excited to offer an opportunity for a passionate and detail-oriented Golf Administrator to join our Golf Operations team at Joondalup Resort.
This role is a unique blend of golf administration and Pro Shop operations, supporting daily golf activities, competitions, bookings, and retail services in a premium resort environment.
Salary negotiable based on experience.
Key Responsibilities
Competition & Timesheet Management
Manage and maintain the MiClub competition system and club website
Prepare timesheets, competition setups, leaderboards, and results
Assist with the delivery of competitions, events, and club activities
Golf Bookings & Administration
Manage member, visitor, social group, tour group operators and reciprocal booking enquiries via phone, email, and online systems.
Coordinate end-to-end group bookings (12–52 players)
Respond promptly and professionally to phone, email, and online enquiries
Work collaboratively with the Golf Bookings Coordinator
Golf Shop & Retail Operations
Support daily Pro Shop operations and customer service
Maintain retail presentation, merchandise displays, and stock levels
Assist with inventory management, ordering, and retail administration
Process POS transactions including EFTPOS, cash, vouchers, and member charges
Support rostering requirements and provide relief coverage when required
About You
Experience in golf operations or a strong understanding of the golf industry
Proficiency with MiClub systems (essential)
Strong organisational, time-management, and multitasking skills
Excellent communication and customer service skills
Confidence using POS systems and Microsoft Office
Ability to work flexible hours, including weekends
A genuine passion for golf and delivering high-quality member and guest experiences
Desirable but not essential
Experience using Northstar
PGA qualification or relevant industry accreditation
What We Offer
A supportive and professional team environment
Opportunities for career development within the TenGolf Group
Staff discounts across resort facilities
Free parking and access to resort amenities
Staff meal provision
Employee Assistance Program (EAP)
Golf entitlements as a full-time employee
A beautiful working environment surrounded by championship golf courses
If you’re passionate about golf, enjoy working in a dynamic customer-facing role, and want to be part of a growing premium resort group, we’d love to hear from you.
Company Overview
Please visit https://www.joondalupresort.com.au/ for more information
💡 Quick Summary
Seeking a career-building opportunity? The Golf Administrator position is now open for candidates interested in the Customer Care sector. This role in Connolly offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
