Job Description
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Go where opportunity is always on
If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Manly Beach team as a Guest Experience Host Team Leader today!
How You'll Shine
Provide regular coaching, mentoring and feedback to the team to ensure continued development and Identify training needs
New starter and ongoing training and performance management
Day to day operations of Guest Experience Host operation at designated sites in partnership with Resort Ops and Sales Teams
Greeting and registering of owners and guests
Providing information on local area attractions
Completion of all department-related paperwork
Assist in the tour generation process to ensure that prospects meet the Company’s tour qualification specifications
Using all communication equipment including telephones, facsimiles and computers
Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
Clearly articulate the benefit of traveling within Wyndham Destinations community
Meet targets and KPI's as set by the business
This role requires you to be available for weekend and public holiday shifts.
Go where opportunity is always on
If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Manly Beach team as a Guest Experience Host Team Leader today!
How You'll Shine
Provide regular coaching, mentoring and feedback to the team to ensure continued development and Identify training needs
New starter and ongoing training and performance management
Day to day operations of Guest Experience Host operation at designated sites in partnership with Resort Ops and Sales Teams
Greeting and registering of owners and guests
Providing information on local area attractions
Completion of all department-related paperwork
Assist in the tour generation process to ensure that prospects meet the Company’s tour qualification specifications
Using all communication equipment including telephones, facsimiles and computers
Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
Clearly articulate the benefit of traveling within Wyndham Destinations community
Meet targets and KPI's as set by the business
This role requires you to be available for weekend and public holiday shifts.
💡 Quick Summary
Seeking a career-building opportunity? The Guest Experience Host Team Leader position is now open for candidates interested in the Remote Jobs sector. This role in Manly offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
