Job Description
Mati is seeking a Guest Experience Host to join our front-of-house team.
As the first point of contact for our guests, this role plays an essential part in shaping the tone and flow of the dining experience. We are looking for a hospitality professional who is composed, attentive, and comfortable managing a dynamic dining room environment.
This position is best suited for someone with prior hospitality experience who understands that exceptional service begins the moment a guest walks through the door. It is not intended for someone just starting out in the industry or seeking a full-time role, but rather for an experienced professional with strong availability and a genuine understanding of hospitality.
Previous experience in an upscale or high-volume restaurant environment & open availability is required.
What You’ll Do
Welcome guests with warmth, professionalism, and confidence
Manage reservations, walk-ins, and waitlists with precision
Maintain awareness of dining room pacing and table flow
Coordinate closely with servers and management to ensure smooth service
Anticipate guest needs and handle requests with poise
Maintain a polished and organized host stand
Contribute to a welcoming and refined atmosphere for every guest
What We’re Looking For
Minimum 2+ years hosting experience in an upscale or high-volume restaurant
A calm, confident presence in a fast-paced service environment
Excellent communication and strong attention to detail
A polished, professional demeanor and strong guest-service instincts
Highly organized with the ability to multitask effectively
Full availability for evenings and weekends
What We Offer
Competitive hourly compensation based on experience
A professional and supportive team environment
Opportunities for growth within our hospitality group
Extended health benefits
Job Types: Full-time, Part-time
Pay: $17.60-$20.00 per hour
Benefits:
Extended health care
Work Location: In person
As the first point of contact for our guests, this role plays an essential part in shaping the tone and flow of the dining experience. We are looking for a hospitality professional who is composed, attentive, and comfortable managing a dynamic dining room environment.
This position is best suited for someone with prior hospitality experience who understands that exceptional service begins the moment a guest walks through the door. It is not intended for someone just starting out in the industry or seeking a full-time role, but rather for an experienced professional with strong availability and a genuine understanding of hospitality.
Previous experience in an upscale or high-volume restaurant environment & open availability is required.
What You’ll Do
Welcome guests with warmth, professionalism, and confidence
Manage reservations, walk-ins, and waitlists with precision
Maintain awareness of dining room pacing and table flow
Coordinate closely with servers and management to ensure smooth service
Anticipate guest needs and handle requests with poise
Maintain a polished and organized host stand
Contribute to a welcoming and refined atmosphere for every guest
What We’re Looking For
Minimum 2+ years hosting experience in an upscale or high-volume restaurant
A calm, confident presence in a fast-paced service environment
Excellent communication and strong attention to detail
A polished, professional demeanor and strong guest-service instincts
Highly organized with the ability to multitask effectively
Full availability for evenings and weekends
What We Offer
Competitive hourly compensation based on experience
A professional and supportive team environment
Opportunities for growth within our hospitality group
Extended health benefits
Job Types: Full-time, Part-time
Pay: $17.60-$20.00 per hour
Benefits:
Extended health care
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Guest Experience Host/Hostess - Upscale Dining position is now open for candidates interested in the Restaurants & Food Service sector. This role in Ottawa offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Restaurants & Food Service is a plus.