Job Description
Location
Auckland City, Auckland
Full job description
Ever caught yourself wondering how to make operations more efficient, or how to get the most out of data to drive business results? You might be the perfect fit for our team. We're a group of passionate and driven individuals who love solving problems and delivering exceptional outcomes. Our ASB whānau is all about collaboration, innovation, and customer obsession - and we're looking for someone who shares those values.
We're a team that values your unique perspective and skills, and we're all about empowering our people to make a real difference. If you're a seasoned leader with a passion for operations and analytics, we'd love to have you join us.
Mo te tūranga | About the Role
This role is all about leading our operations delivery and analytics team to new heights. You'll be responsible for leading the development and governance of the Operations strategy and operating model and collaborating with internal stakeholders to bring the Enterprise Operations target operating model to life. You will also oversee the design, build, and embedding of data insights, that identify improvement opportunities across Operations and uplift data-based decision making across the business.
You will govern our portfolio of delivery initiatives and projects and be instrumental in the capability development of the Operations function. Your work will have a real impact on our business and our customers, and you'll be playing a key role in helping us achieve our goals. You'll be leading a high-performing team, and empowering them to be part of an engaged and dynamic workforce that enables and facilitates Operations to become world-class.
Ō pūkenga | About you
As a seasoned leader with a passion for operations and analytics, here's what you bring to the team:
At least 10 years' experience at a senior practitioner or leadership level in banking/financial services/consulting/shared services/technology - you've got a deep understanding of the industry and its challenges
Strong knowledge and application of operations management frameworks, methodologies, and practices - you know how to get things done efficiently and effectively
Proven experience in delivering results through operations excellence, using tools like lean, DMAIC, agile, and human-centred design - you're always looking for ways to improve and innovate
Understanding of digital technologies like workflow, smart forms, robotics, and AI, and how they can be applied to solve different problems - you're tech-savvy and always looking for new ways to leverage technology
Proven track record in leading, motivating, and developing high-performing teams to deliver superior customer and business outcomes - you're a people person who knows how to get the best out of your team
Excellent stakeholder and relationship management, consulting, and communication skills - you're a master communicator who can build strong relationships with anyone
He aha tā mātou | What can we offer
Get the work-life equation right. We know life is full of priorities, from soccer practice to side hobbies. We're here to help you find balance, with a flexible and supportive working environment.
What's important to you is important to us. We support your wellbeing in meaningful ways, including comprehensive health insurance, wellness initiatives, parental and flexible leave, and customisable benefits to suit your lifestyle.
Bring your whole self to work every day. Whether you're into scrap booking, spontaneous karaoke sessions, or just hanging out with the family, ASB is working hard to create a culture where everyone feels safe, included and part of our shared purpose of helping Kiwi get one step ahead.
The whole "one step ahead" thing applies to you, too. With mentorship, flexible learning pathways, and opportunities to deepen your expertise, ASB is a place where you can take on exciting challenges and step forward to reach your goals, both in and out of office.
Me pēhea te tona | How to apply?
We know great people come from all sorts of backgrounds, and you don't need to tick every box to apply. What matters most is you bring your unique strengths and enthusiasm to the team.
To be considered, all applications need to go through our online career channels and will be treated with confidentiality. Check out the position description to find out more.
We appreciate the time and effort you put into applying and will keep you updated throughout the process.
Job details
Reference #
LT161144
Posted on
22 Jul 2026
Location(s)
Auckland, North Wharf
Expertise
Analytics, Data, Leadership, Operations , Risk
Work type(s)
Full Time
Position Description HO Ops Delivery & Analytics.docx
Application closes on 05 Aug 2026 23:59
Auckland City, Auckland
Full job description
Ever caught yourself wondering how to make operations more efficient, or how to get the most out of data to drive business results? You might be the perfect fit for our team. We're a group of passionate and driven individuals who love solving problems and delivering exceptional outcomes. Our ASB whānau is all about collaboration, innovation, and customer obsession - and we're looking for someone who shares those values.
We're a team that values your unique perspective and skills, and we're all about empowering our people to make a real difference. If you're a seasoned leader with a passion for operations and analytics, we'd love to have you join us.
Mo te tūranga | About the Role
This role is all about leading our operations delivery and analytics team to new heights. You'll be responsible for leading the development and governance of the Operations strategy and operating model and collaborating with internal stakeholders to bring the Enterprise Operations target operating model to life. You will also oversee the design, build, and embedding of data insights, that identify improvement opportunities across Operations and uplift data-based decision making across the business.
You will govern our portfolio of delivery initiatives and projects and be instrumental in the capability development of the Operations function. Your work will have a real impact on our business and our customers, and you'll be playing a key role in helping us achieve our goals. You'll be leading a high-performing team, and empowering them to be part of an engaged and dynamic workforce that enables and facilitates Operations to become world-class.
Ō pūkenga | About you
As a seasoned leader with a passion for operations and analytics, here's what you bring to the team:
At least 10 years' experience at a senior practitioner or leadership level in banking/financial services/consulting/shared services/technology - you've got a deep understanding of the industry and its challenges
Strong knowledge and application of operations management frameworks, methodologies, and practices - you know how to get things done efficiently and effectively
Proven experience in delivering results through operations excellence, using tools like lean, DMAIC, agile, and human-centred design - you're always looking for ways to improve and innovate
Understanding of digital technologies like workflow, smart forms, robotics, and AI, and how they can be applied to solve different problems - you're tech-savvy and always looking for new ways to leverage technology
Proven track record in leading, motivating, and developing high-performing teams to deliver superior customer and business outcomes - you're a people person who knows how to get the best out of your team
Excellent stakeholder and relationship management, consulting, and communication skills - you're a master communicator who can build strong relationships with anyone
He aha tā mātou | What can we offer
Get the work-life equation right. We know life is full of priorities, from soccer practice to side hobbies. We're here to help you find balance, with a flexible and supportive working environment.
What's important to you is important to us. We support your wellbeing in meaningful ways, including comprehensive health insurance, wellness initiatives, parental and flexible leave, and customisable benefits to suit your lifestyle.
Bring your whole self to work every day. Whether you're into scrap booking, spontaneous karaoke sessions, or just hanging out with the family, ASB is working hard to create a culture where everyone feels safe, included and part of our shared purpose of helping Kiwi get one step ahead.
The whole "one step ahead" thing applies to you, too. With mentorship, flexible learning pathways, and opportunities to deepen your expertise, ASB is a place where you can take on exciting challenges and step forward to reach your goals, both in and out of office.
Me pēhea te tona | How to apply?
We know great people come from all sorts of backgrounds, and you don't need to tick every box to apply. What matters most is you bring your unique strengths and enthusiasm to the team.
To be considered, all applications need to go through our online career channels and will be treated with confidentiality. Check out the position description to find out more.
We appreciate the time and effort you put into applying and will keep you updated throughout the process.
Job details
Reference #
LT161144
Posted on
22 Jul 2026
Location(s)
Auckland, North Wharf
Expertise
Analytics, Data, Leadership, Operations , Risk
Work type(s)
Full Time
Position Description HO Ops Delivery & Analytics.docx
Application closes on 05 Aug 2026 23:59
💡 Quick Summary
Seeking a career-building opportunity? The Head of Operations Delivery and Analytics position is now open for candidates interested in the Operations Executive Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
