Head of Retail Operations

💰 $3,800 - $6,080 (Est.) 📍 Christchurch

Job Description

Strategic, enterprise-wide impact – drive innovation and operational excellence across 80+ stores
Competitive remuneration, flexible working (3 days onsite, 2 days at home)
Make your mark in a Kiwi-owned co-operative supporting rural communities
Mō te whai waahi | About the opportunity
Farmlands – Te Whenua Tāroa is seeking a visionary Head of Retail Operations to shape the future of our national retail network. Reporting to the General Manager – Retail and Strategic Partnerships, you’ll lead a high-performing team, champion innovation, and operationalise our strategic plan for retail.
Key responsibilities
Set and execute best practice standards, policies, and processes across all stores
Lead major store development projects and drive continuous improvement
Optimise workforce performance and operational efficiency
Collaborate with senior leaders to deliver strategic objectives
Foster a culture of learning, engagement, and high performance
Mōhou ake | About you
You’re an inspiring, energetic, and commercially savvy retail leader with a proven track record in transforming multi-site retail operations. You thrive on challenge, embrace change, and bring strategic thinking to everything you do.
You’ll bring:
Significant experience leading transformation across large, multi-site retail networks
Demonstrated results in process improvement, project management, and change leadership
Strong strategic and commercial acumen, with high-level analytical skills
In-depth knowledge of retail systems and operational efficiencies
Bachelor’s degree in business, management, or related discipline (preferred)
Determination, adaptability, and a continuous improvement mindset
You empower teams, drive accountability, and foster a high-performance culture.
Mō ngā painga | What’s in it for You
Balance that works – Flexible working (3 days onsite, 2 days at home) and paid birthday leave
Rewarding package – Competitive salary
Unique Farmlands perks – Exclusive Farmlands Card discounts and special purchasing opportunities in-store
Wellbeing and support – Sick leave from Day 1, annual flu shots, Employee Assistance Programme (EAP), and additional support for parents
Great place to work – Pet-friendly Christchurch office, free parking, and great coffee
Grow your career – Access to tailored learning platforms and professional development
Mō matou | About us
Farmlands Te Whenua Tāroa is New Zealand’s largest farming co-operative, driven by our values: Be You, Minds Open, and See It Through. With over 1,200 team members across 80+ locations, we support NZ farmers and growers to boost profitability and productivity, aiming to be the trusted partner for everyone connected to the land.
Join a Kiwi-owned brand that values your uniqueness, creativity, and teamwork in a fast-paced, collaborative environment.
Te Tono | How to apply
Ready to make your mark? Apply now to lead a team that’s Out Here Too – supporting our land, our people, and our communities.

Applications close: 4 January 2026.

Please note that applications received 15 December 2026 onwards will be reviewed on our return from 5 January 2026 onwards. Wishing you a very Meri Kirihimete!

Applicants must have the legal right to work in New Zealand.
Please note that the successful candidate will have to go through pre-employment checks before starting with us at Farmlands. These will include two references from your two most recent managers, a Ministry of Justice Check, proof of your right to work in New Zealand, a driver’s licence check and an ACC background check. For certain roles a drug and ******* test, credit check and AML check may be required.

Team
Retail
Role
Retail Operations
Locations
Christchurch Support Office
Job Type
Permanent - full-time
 
 

💡 Quick Summary

Seeking a career-building opportunity? The Head of Retail Operations position is now open for candidates interested in the Remote Jobs sector. This role in Christchurch offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.

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Job Details

Company Name: Farmlands Co-operative Society

Frequently Asked Questions

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The expected salary for Head of Retail Operations in Christchurch is $3,800 - $6,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Head of Retail Operations is an on-site position based in Christchurch. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Head of Retail Operations. Previous experience in Remote Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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