Head of Treasury Operations

We're incredibly honoured to have made Newsweek's list of The Top 100 Global Most Loved Workplaces 2 years running (2023 and 2024).

About this role in the team:

As Head of Treasury Operations, you will be responsible for managing the day-to-day treasury operations across our fiat and crypto businesses. This includes overseeing liquidity management, managing a team, ensuring full regulatory compliance with safeguarding and custody of client funds, and continuously improving our treasury controls and processes.

You will work closely with Finance, Risk, Compliance, and Product teams to ensure customer assets are protected, accurately accounted for, and available when needed.

We're looking for a team manager who has a passion for automation and AI-driven efficiencies, alongside maintaining accuracy and identifying process improvements proactively. The ideal candidate will have an interest in AI and automation, with proven examples of leveraging technology to optimise treasury workflows.

Key Areas of Responsibilities:

Team Leadership: Provide strong leadership and guidance to the Treasury & Payment Operations teams . Cultivate a culture of excellence, teamwork, and customer-centricity ensuring adherence to service level agreements & regulatory requirements.

Liquidity Management
Monitor and manage daily liquidity across multiple fiat and crypto accounts to ensure operational efficiency and client service.
Forecast cash and crypto flow requirements under normal and stressed conditions.
Execute fund movements between internal/external accounts, exchanges, and banking partners.
Optimise treasury structures for cost-efficiency, speed, and risk reduction.
Safeguarding & Custody
Oversee safeguarding/safekeeping frameworks in line with FCA and MFSA EMI and CASP obligations.
Manage the segregation of client and corporate funds across wallets, banking partners, and payment providers.
Maintain custody partner relationships and oversee onboarding of new custodians where necessary.
Assist in regulatory audits, and reporting obligations.
Proactively identify, mitigate, and report treasury-related risks (e.g., operational, counterparty, liquidity).
Implement robust policies, procedures, and KPIs for Treasury Operations.
People Management
Lead and develop a team of high-performing Treasury Operations Analysts.
Allocate responsibilities, set objectives, and ensure continuous professional development.
Foster a culture of accountability, risk awareness, and operational excellence.
Systems & Process Improvement
Enhance treasury management systems and reporting tools.
Drive automation of manual treasury workflows where appropriate.
Collaborate with technology teams to build secure, scalable treasury infrastructure and to integrate AI/automation tools into treasury processes.
What we need from you:

5+ years experience in Treasury, Payments, Operations, or Finance within fintech, crypto, or financial services.
Deep understanding of fiat and cryptocurrency, liquidity management, and operational risks.
Experience with treasury management systems, reconciliation tools, and crypto wallets.
Proven experience leading teams in a fast-paced fintech environment is required, combined with highly tuned interpersonal, influencing and communication skills
Detail-oriented with excellent analytical, reconciliation, and reporting abilities.
Experience managing treasury functions in a high-growth or startup environment.
Demonstrated expertise in developing policies, processes, and systems from scratch, establishing high-performing operational environments.
Strong financial acumen, commercial awareness, analytical skills and the ability to lead both complexity and volume of demand
Strong ability to create and then expand operations reporting and metrics.
Change management skills - experience with/heavily involved with high-level process change.
Strong interest in AI and automation, with proven examples of process improvements using technology highly desirable
What you can expect from us:

Fair and competitive salary at every stage of your growth
Meaningful ownership in the business through our employee option scheme
Flexible working hours, with hybrid working at its heart
A culture built on passionate growth minded people
A flexible approach to holiday
Opportunities to travel to our offices around the world, in locations such as London and Cape Town, to collaborate with your colleagues
An open and creative environment where you can help us define the future of BVNK, it's culture, and it's opportunity sets