Job Description
Job Summary
AMU and the Acute Care of the Elderly Unit are looking for enthusiastic health care support workers who wants to make a difference.
The Acute Medical Unit receives medical admissions from the Emergency Department and the GP. It is an extremely busy unit comprising of 38 beds with 2 assessment/triage trolleys. We have a new unit attached to AMU, the Acute Care of the Elderly Unit (ACE) which provides excellent care for acutely unwell elderly patients. We are one team and you will be allocated to work in both areas.
Exceptional team working is essential to this role, along with a warm and friendly bedside manner and the ability to work in a high-pressure area. Previous experience in a hospital/acute setting is beneficial but we accept applications from those without hospital care experience.
Main duties of the job
The successful candidates will be responsible for assisting the qualified nurses to meet the basic nursing needs of the patients in their care, as well as working from their own initiative and the ability to thrive in a fast-paced working environment.
You will need to have outstanding communication skills - you will be part of a team of fellow HCSW's, physician's assistants, qualified nurses and nurse practitioners, junior Doctors and consultants. You will be expected to communicate with these members of the team along with liaising with our ward clerks on admissions, transfers and discharges.
Your day to day routine will consist of but is not limited to: meeting patients hygiene and toileting needs, serving meals and assisting patients to eat and drink, taking and recording of vital observations, blood glucose levels, maintaining good levels of stock and PPE, assisting with wound dressings, disposing of hazardous waste safely and correctly and documenting in patients notes.
You will be expected to have a good standard of literacy and numeracy, due to being required to document about the patients skin and the taking and recording of vital signs.
There will be the opportunity to further develop with training and education, we enrol all of our HCSW's on to basic life support training, and there will be opportunities to train to take blood glucose levels.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About Us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
We listen, learn and improve
We treat everyone with respect
We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Date posted
2+ January 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,+70 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
110-ACS024-0125
Job locations
Princess of Wales Hospital
Coity Road
Bridgend
CF31 1RQ
Job Description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Responsibilities
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications Essential
• Good level of education
• Excellent communication skills
Desirable
• NVQ level 2 or equivalent
Knowledge Essential
• Good understanding of role
Desirable
• Able to demonstrate what role entails
Experience Essential
• Previous experience of Health care setting
Desirable
• Hospital experience
Skills Essential
• Working with care of elderly patients
Desirable
• Skills in caring for patients in a ward environment
Person Specification Qualifications Essential
• Good level of education
• Excellent communication skills
Desirable
• NVQ level 2 or equivalent
Knowledge Essential
• Good understanding of role
Desirable
• Able to demonstrate what role entails
Experience Essential
• Previous experience of Health care setting
Desirable
• Hospital experience
Skills Essential
• Working with care of elderly patients
Desirable
• Skills in caring for patients in a ward environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1+75 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1+75 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Princess of Wales Hospital
Coity Road
Bridgend
CF31 1RQ
Employer's website
https://joinctm.wales/ (Opens in a new tab)
AMU and the Acute Care of the Elderly Unit are looking for enthusiastic health care support workers who wants to make a difference.
The Acute Medical Unit receives medical admissions from the Emergency Department and the GP. It is an extremely busy unit comprising of 38 beds with 2 assessment/triage trolleys. We have a new unit attached to AMU, the Acute Care of the Elderly Unit (ACE) which provides excellent care for acutely unwell elderly patients. We are one team and you will be allocated to work in both areas.
Exceptional team working is essential to this role, along with a warm and friendly bedside manner and the ability to work in a high-pressure area. Previous experience in a hospital/acute setting is beneficial but we accept applications from those without hospital care experience.
Main duties of the job
The successful candidates will be responsible for assisting the qualified nurses to meet the basic nursing needs of the patients in their care, as well as working from their own initiative and the ability to thrive in a fast-paced working environment.
You will need to have outstanding communication skills - you will be part of a team of fellow HCSW's, physician's assistants, qualified nurses and nurse practitioners, junior Doctors and consultants. You will be expected to communicate with these members of the team along with liaising with our ward clerks on admissions, transfers and discharges.
Your day to day routine will consist of but is not limited to: meeting patients hygiene and toileting needs, serving meals and assisting patients to eat and drink, taking and recording of vital observations, blood glucose levels, maintaining good levels of stock and PPE, assisting with wound dressings, disposing of hazardous waste safely and correctly and documenting in patients notes.
You will be expected to have a good standard of literacy and numeracy, due to being required to document about the patients skin and the taking and recording of vital signs.
There will be the opportunity to further develop with training and education, we enrol all of our HCSW's on to basic life support training, and there will be opportunities to train to take blood glucose levels.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About Us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We Live By Our Core Values
We listen, learn and improve
We treat everyone with respect
We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Date posted
2+ January 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,+70 a year per annum, pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
110-ACS024-0125
Job locations
Princess of Wales Hospital
Coity Road
Bridgend
CF31 1RQ
Job Description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Responsibilities
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Qualifications Essential
• Good level of education
• Excellent communication skills
Desirable
• NVQ level 2 or equivalent
Knowledge Essential
• Good understanding of role
Desirable
• Able to demonstrate what role entails
Experience Essential
• Previous experience of Health care setting
Desirable
• Hospital experience
Skills Essential
• Working with care of elderly patients
Desirable
• Skills in caring for patients in a ward environment
Person Specification Qualifications Essential
• Good level of education
• Excellent communication skills
Desirable
• NVQ level 2 or equivalent
Knowledge Essential
• Good understanding of role
Desirable
• Able to demonstrate what role entails
Experience Essential
• Previous experience of Health care setting
Desirable
• Hospital experience
Skills Essential
• Working with care of elderly patients
Desirable
• Skills in caring for patients in a ward environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1+75 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1+75 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Cwm Taf Morgannwg University Health Board
Address
Princess of Wales Hospital
Coity Road
Bridgend
CF31 1RQ
Employer's website
https://joinctm.wales/ (Opens in a new tab)
💡 Quick Summary
Seeking a career-building opportunity? The Health Care Support Worker, Acute Medical position is now open for candidates interested in the Health Jobs sector. This role in Bridgend offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
