Health Record Clerk - Health Information Management

Full job description
Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!


Job Description

Accountabilities:

Retrieve patient records from the electronic health record, microfilm as requested by internal/external customers
Prepare charts for scanning, scan documents, perform QA, index documents in accordance with established procedures
Answer department telephone and respond to faxed requests from internal and external customers, and person to person (walk-ins) requests related to health information management functions, such as chart requests
Sort charts following patient discharge
Log and complete medical requests for patient information
Results distribution
Other duties as assigned to ensure department workload is covered

Qualifications
Graduate of an accredited health information management program
Minimum one year experience in a Health Information Management Department within a hospital environment
Excellent communication, interpersonal, organizational and problem solving skills
Ability to work in a busy environment and accurately perform tasks
Experience with Meditech MRI Module
Experience with on-line scanning applications
Experience adhering to policies, procedures and quality control in relation to electronic imaging
Ability to work independently with minimal supervision
Willingness to learn
Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration
Excellent attendance, punctuality and work record
May be required to travel between and work at all Osler sites

Additional Information

Currently Days/Evenings including weekends and statutory holidays
(subject to change in accordance with operational requirements)

Salary:
Minimum: $25.46 per hour
Maximum: $27.40 per hour

Internal application deadline: May 7, 2026

External application deadline: May 19, 2026

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at human.resources@williamoslerhs.ca.

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.