Help Desk Analyst I

Place of work Evanston
Contract type -
Start date -
Salary -

Job details

Job description, work day and responsibilities

Toll Group


Logistics Assistant
Toll Group • Pioneer, CA, United States • via LinkedIn
12 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Job highlights
Identified by Google from the original job post
Qualifications
Experience Warehouse Environment
Open to work with Wine Products
You must be entitled to work in Singapore and be prepared to undertake pre-employment checks including a criminal history check and medical
Responsibilities
This role is responsible for providing assistance in order fulfilment processes
He/she is also responsible to see orders (in and out) to completion
Perform order processing operations, receiving processing operations
10 more items(s)
Job description
About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 cou...
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Dice


Help Desk Analyst I
Dice • Evanston, IL, United States • via LinkedIn
2 hours ago
Contractor
No Degree Mentioned
Apply on LinkedIn
Apply directly on Dice
Apply on Adzuna
Apply on Jobs In The United States
Job highlights
Identified by Google from the original job post
Qualifications
Proficiency in Microsoft Office 365 is required
Familiarity with basic troubleshooting is necessary
Experience In Hardware Troubleshooting Is Essential
11 more items(s)
Benefits
We provide access to top jobs, competitive compensation and benefits, and free online training
Stay on top of every opportunity - whenever you choose - even on the go
Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
1 more items(s)
Responsibilities
Based in Evanston, Illinois, this role involves providing technical support, troubleshooting applications, and managing ticketing systems within the IT industry
Manage and troubleshoot Microsoft 365 applications ensuring optimal functionality
Navigate and troubleshoot within the Azure cloud services environment
8 more items(s)
Job description
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Robert Half, is seeking the following. Apply via Dice today!

Description

We are offering a short-term contract employment opportunity for a Help Desk Analyst I. Based in Evanston, Illinois, this role involves providing technical support, troubleshooting applications, and managing ticketing systems within the IT industry.

Responsibilities:

Manage and troubleshoot Microsoft 365 applications ensuring optimal functionality.

Navigate and troubleshoot within the Azure cloud services environment.

Efficiently manage email-only ticketing system, ensuring timely response and resolution of issues.

Address technical issues for a diverse user base consisting of employees, contractors, and students.

Configure new equipment and set up applications for optimal functionality.

Troubleshoot connectivity issues leveraging basic networking knowledge.

Provide support for applications such as Microsoft Suite, 365 email, Zoom, and Ring Central.

Support faculty in classrooms, including audio/visual configuration when necessary.

Monitor organizational equipment to identify end-of-life items and replace or upgrade equipment when necessary.

Utilize ManageEngine or similar ticketing systems for incident tracking and resolution.

Requirements

Proficiency in Microsoft Office 365 is required

Familiarity with basic troubleshooting is necessary

Experience In Hardware Troubleshooting Is Essential

Knowledge of network troubleshooting is mandatory

Excellent communication and interpersonal skills are needed

Ability to work in a fast-paced environment is crucial

Must have strong problem-solving abilities

Ability to work independently and in a team is required

Must have a customer-oriented mindset

Must be able to manage multiple tasks simultaneously

Willingness to learn and adapt to new technologies is necessary

Must have excellent attention to detail

Availability for shift work may be required

Relevant certifications would be an advantage.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

Company address

United States
Illinois
Evanston
Show on map Get directions
Company Name: Dice
You will be redirected to another website to apply.
Offer ID: #896716, Published: 5 days ago, Company registered: 1 year ago

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