Job Description
Interested Candidates may connect with Ms.Tanya Singh
Job Summary:
We are hiring for the role of Customer Service Representative for our client at Delhi,
This role involves providing excellent support to customers, addressing inquiries, resolving complaints, and ensuring customer satisfaction.
Key Responsibilities:
• Manage inbound and outbound customer calls in a professional and friendly manner.
• Address customer inquiries, provide information about products, and resolve issues promptly.
• Maintain detailed records of customer interactions, issues, and resolutions.
• Collaborate with the team to handle escalations and ensure customer satisfaction.
• Assist customers in understanding product offerings and guiding them through the purchasing or service process.
• Meet or exceed individual performance metrics, including response times, quality of service, and customer satisfaction scores.
• Provide feedback to management on recurring issues to help improve products and processes.
Key Requirements:
• Experience Level: Experienced Candidates with same domain can apply.
• Minimum Qualification: Bachelor's degree in any discipline.
• Strong communication skills, both verbal and written.
• Ability to work well in a fast-paced environment and manage time effectively.
• Proficiency in customer service software and CRM systems (preferred but not mandatory).
• A customer-centric attitude with the ability to empathize with and resolve customer concerns.
• Prior experience in a customer service or call center role is a plus but not required.
What We Offer:
• Competitive salary package ranging from 3.00 LPA to 4.50 LPA.
• Opportunity to work with a leading brand and gain industry knowledge.
• Dynamic and collaborative work environment.
• Training and growth opportunities for career advancement.
If youre passionate about providing top-notch service and ensuring customer satisfaction, we love to hear from you
Job Summary:
We are hiring for the role of Customer Service Representative for our client at Delhi,
This role involves providing excellent support to customers, addressing inquiries, resolving complaints, and ensuring customer satisfaction.
Key Responsibilities:
• Manage inbound and outbound customer calls in a professional and friendly manner.
• Address customer inquiries, provide information about products, and resolve issues promptly.
• Maintain detailed records of customer interactions, issues, and resolutions.
• Collaborate with the team to handle escalations and ensure customer satisfaction.
• Assist customers in understanding product offerings and guiding them through the purchasing or service process.
• Meet or exceed individual performance metrics, including response times, quality of service, and customer satisfaction scores.
• Provide feedback to management on recurring issues to help improve products and processes.
Key Requirements:
• Experience Level: Experienced Candidates with same domain can apply.
• Minimum Qualification: Bachelor's degree in any discipline.
• Strong communication skills, both verbal and written.
• Ability to work well in a fast-paced environment and manage time effectively.
• Proficiency in customer service software and CRM systems (preferred but not mandatory).
• A customer-centric attitude with the ability to empathize with and resolve customer concerns.
• Prior experience in a customer service or call center role is a plus but not required.
What We Offer:
• Competitive salary package ranging from 3.00 LPA to 4.50 LPA.
• Opportunity to work with a leading brand and gain industry knowledge.
• Dynamic and collaborative work environment.
• Training and growth opportunities for career advancement.
If youre passionate about providing top-notch service and ensuring customer satisfaction, we love to hear from you
💡 Quick Summary
Seeking a career-building opportunity? The Hiring Customer Care Executive|| New ||Max CTC upto 4.50LPA position is now open for candidates interested in the Customer Care Executive sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
