Hiring For Customer Care Executive

Profile: Customer Care ExecutiveLocation: Gorwa, Vadodara.Type: Inbound / OutboundEducation and Qualifications::10th+3 years Diploma, 12th pass, Any Graduate/Postgraduate (no backlogs )Fresher & Experienced both can applyExperience: Minimum 0-6 Month .Salary:: Fresher:: 10600/- Take home, 1.8Lac PA+ Incentive 1250/- per month.Experienced::(0-6months)12000/-Take home, 2Lac PA +Incentive 1250/- per month. (1+ year) 15000/- Take home, 2.45Lac PA +Incentive 1250/- per month. Roles and Responsibilities Respond promptly and professionally to incoming customer inquiries in person, by telephoneMaintain an updated knowledge of the organization's products, services, and customer service policiesDocument customer interactions when necessary, compiling documents and forwarding information to interested partiesExplain simply and clearly in response to customer questions and check for customer understanding and acceptanceRecommend new products or services or make suggestions for improvements by identifying relevant features and benefitsAssist clients by demonstrating the use of goods and programs and answering any questions they may haveEstablish and maintain good rapport with customers by using positive language and anticipating their needsSkills Required::Good communication skills.Multi-tasking skills.Ability to explain complex concepts in a clear, simple manner to customers.Strong command of written and verbal English.Extensive knowledge of the company's policies, procedures, goods and services.Shifts: Rotational Shifts Rotational week offBenefits: Attractive Incentive, No targets.Education: UG: Any Graduate - Any SpecializationPG: Any Postgraduate - Any Specialization