Job Description
Handle inbound customer inquiries and concerns related to ITC products and services.
Provide timely and accurate resolutions while ensuring customer satisfaction.
Communicate effectively in English and Hindi to address customer queries and concerns.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to ensure consistent service delivery and exceed performance targets.
Qualifications: Minimum qualification:
PUC/Graduation. At least 6 months of experience in a BPO environment, preferably in customer support.
Proficiency in English and Hindi languages, both written and spoken.
Strong communication and interpersonal skills with a customer-centric approach.
Ability to work a 6-day week with 1 rotational day off.
💡 Quick Summary
Seeking a career-building opportunity? The Hiring For Domestic Customer Support position is now open for candidates interested in the Domestic BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Domestic BPO Jobs is a plus.
