Job Description
We are hiring QA & Team leads for voice process in TOP MNC company.
Quality Analyst & Team Leader
Desired Profile:
Candidate must be a graduate & Fully vaccinated.
Should have experience in banking or BFSI related voice process.
Languages required :
Hindi & English
QA required skills:
(Salary upto 4.5 lacs)
Should have minimum 1 year experience as a quality analyst in his previous experience.
Should have knowledge in QC tools, Excel, Dashboards, Call calibration, call audits, Call monitoring and sharing feedback.
TL Required skills (Salary upto 5 lacs)
Should have minimum 1 year experience in Banking/BFSI operation leading
Familiar with TL Metrix, KPI/KRAs, AHT, Shrinkage/Attrition, C-Sat. Good in excel and dashboards
Work location :
Banglore & Hyderabad & Delhi NCR
Shift timings :
Rotational shift / 5 days of working. 2 days rotational off
For Further Details you may contact at below mentioned website Visite :
Contact Details :
HR Team +305+2+633 ll ll +811XXXXXX ll 8736038+63 ll ++3624XXXXXX ll Visit :
Note :
We dont charge anything from candidate, So if you get any call who claims that he/she
represent Fortuco Resource Solutions Private Limited ask you to pay any kind of service charge, Then please inform us and don't pay anything.
Regards,
Fortuco Resource Solutions Pvt LtdWWW.FORTUCO.CO
💡 Quick Summary
Seeking a career-building opportunity? The Hiring For QA|Team Leader Banking voice process position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
