Job Description
SUN SILVER CONCEPT MARKETING PRIVATE LIMITED
BPO Customer Support Executive (Female)
SUN SILVER CONCEPT MARKETING PRIVATE LIMITED • Patna, Bihar • via Placement India
Full–time
Apply on Placement India
Job description
.company name :- bpo tele serviceslocation:- work from home. post :- telecaller ( customer support) full time part time both available ( part time working 2-3 hours and full time 6 hours salary :- monthly (weekly 3600)( full time salray & part time salray 7500) work time :- monday to saturday ( holiday and sunday close) minimum qualification :- 10th+ age should be :- 18+ t...
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Wipro
Home-Based Call Center Jobs - Chat & Email Support Openings
Wipro • India • via The Elite Job
10 hours ago
$20–$30 an hour
Full–time and Part-time
No Degree Mentioned
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Job description
Job Summary
Wipro is seeking highly motivated and customer-focused individuals to join our remote call center team as Chat & Email Support Representatives. In this role, you will be responsible for handling customer queries, troubleshooting issues, and providing exceptional support via chat and email. If you are tech-savvy, possess excellent written communication skills, and enjoy assisting customers, this is the perfect opportunity for you.
Key Responsibilities
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Respond promptly to customer inquiries via live chat and email.
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Provide accurate, valid, and complete information by using the right tools and resources.
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Resolve customer complaints efficiently while maintaining a positive customer experience.
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Follow up with customers when necessary to ensure their issues are resolved.
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Maintain detailed and accurate records of customer interactions.
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Meet or exceed performance metrics, including response time, resolution rate, and customer satisfaction.
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Collaborate with internal teams to escalate and resolve complex issues.
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Stay up to date with company products, services, and policies to provide the best support.
• Required Skills and Qualifications
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Excellent written communication skills with strong attention to detail.
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Ability to multitask and handle multiple chat conversations simultaneously.
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Strong problem-solving skills with a customer-centric approach.
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Ability to adapt to new software tools and customer service platforms.
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Strong organizational skills and ability to work independently in a remote environment.
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Proficiency in typing with a minimum speed of 40 words per minute.
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Prior experience in customer service, chat/email support, or call center roles is preferred.
• Experience
💡 Quick Summary
Seeking a career-building opportunity? The Home-Based Call Center - Chat & Email Support Openings position is now open for candidates interested in the Work from home Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
