Hotel Manager-Four Points by Sheraton Ahmedabad

Job Number 24054368Job Category Property LeadershipLocation Four Points by Sheraton Ahmedabad
Opposite Gujarat College
Ahmedabad
Gujarat
India VIEW ON MAPSchedule Full
TimeLocated Remotely
NRelocation
NPosition Type ManagementJob SummaryFunctions as the strategic business leader of property operations and acts as General Manager in his
her absence
Areas of responsibility include Front Office

Retail
Gift Shops
Recreation
Fitness Center
Housekeeping
Security
Loss Prevention
Engineering
Maintenance
Food and Beverage
Culinary and Event Management
where applicable
Position works with direct reports
Executive Committee members and department heads
to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives
The position ensuring operations meet the brand

s target customer needs
ensuring employee satisfaction
focuses on growing revenues and maximizes financial performance
As a member of the Executive Committee
develops and implements property
wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand

s target customer and property employees and provides a return on investment
CANDIDATE PROFILE Education And Experience 2
year degree from an accredited university in Business Administration
Hotel and Restaurant Management
or related major
8 years

experience in the management operations
sales and marketing
or related professional area
OR 4
year bachelors degree in Business Administration
Hotel and Restaurant Management
or related major
6 years

experience in the management operations
sales and marketing
or related professional area
CORE WORK ACTIVITIESManaging Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results
Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience
Reviews financial reports and statements to determine how Operations is performing against budget
Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy
Works with direct reports to determine areas of concern and establishing ways to improve the departments

financial performance
Strives to maintain profit margins without compromising guest or employee satisfaction
Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence
Coaches and supports operations team to effectively manage occupancy
rate
wages and controllable expenses
Reviews the Wage Progress Report and compares budgeted wages to actual wages
coaching direct reports to address problem areas and holds team accountable for results
Develops an operational strategy that is aligned with the brand

s business strategy and leads its execution
Makes and executes key decisions to keep property moving forward towards achievement of goals
Managing Property Operations Strives to improve service performance
Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis
Ensures brand and regional business initiatives are implemented and communicates follow
up actions to team as necessary
Ensures core elements of the service strategy are in place to produce the desired results
Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities
Leading Property Operations Teams Establishes a vision for product and service delivery on property
Champions the brand

s service vision for product and service delivery and ensuring alignment amongst the property leadership team
Ensures employees are treated fairly and equitably
Managing and Conducting Human Resources Activities Observes service behaviors of employees and providing feedback to individuals and
or managers
Hires operations management team members who demonstrate strong functional expertise
creativity and entrepreneurial leadership to meet the business needs of the operation
Conducts annual performance appraisals with direct reports according to Standard Operating Procedures
Utilizes an

open door

policy and reviewing employee satisfaction results to identify and address employee problems or concerns
Stays knowledgeable of leadership talent in the property
Fosters employee commitment to providing excellent service
participating in daily stand
up meetings and models desired service behaviors in all interactions with guests and employees
Marriott International is an equal opportunity employer
We believe in hiring a diverse workforce and sustaining an inclusive
people
first culture
We are committed to non
discrimination on any protected basis
such as disability and veteran status
or any other basis covered under applicable law
Where timeless classics are woven with modern details
Where business meets pleasure
Where even when travelers are global
they can experience the local
As a member of the team
you will become part of our united Four Points by Sheraton community where everyone is welcome
we support each other
and every hotel matters
We provide exactly what guests need in an uncomplicated way
If you are seeking opportunities to put guests at ease in a friendly
genuine and approachable environment
join our team
In joining Four Points
you join a portfolio of brands with Marriott International
Be where you can do your best work
begin your purpose
belong to an amazing global team
and become the best version of you