Job Description
Pay
From ₹12,000 a month
Job type
Full-time
Shift and schedule
Weekend availability
Morning shift
Night shift
+ show more
Location
Nainital, Uttarakhand
Benefits
Pulled from the full job description
Cell phone reimbursement
Food provided
Health insurance
Paid time off
Full job description
Responsibilities:
Welcome guests with warmth and professionalism, setting a positive tone for their visit.
Process check-in and check-out procedures efficiently, including collecting guest information, verifying identification, issuing room keys, and explaining hotel policies.
Manage room assignments based on reservations and guest preferences.
Answer guest inquiries regarding hotel facilities, services, local attractions, and directions.
Provide exceptional customer service, resolving guest concerns and complaints promptly and courteously.
Handle cash and credit card transactions accurately and securely.
Maintain accurate records of guest information, reservations, and payments.
Coordinate with other departments such as housekeeping and maintenance to ensure guest needs are met.
Balance multiple tasks in a fast-paced environment, prioritizing effectively.
Maintain a clean and professional appearance at the front desk.
Qualifications:
High school diploma or GED (preferred: some college coursework in hospitality)
Minimum 6 months of experience in customer service or a related field (hospitality experience a plus)
Excellent communication and interpersonal skills with the ability to build rapport with guests.
Strong organizational and time management skills to handle multiple tasks simultaneously.
Proficiency in computer skills including reservation systems and property management software.
Pleasant and professional demeanor with a genuine passion for hospitality.
Ability to work effectively both independently and as part of a team.
Flexibility to work various shifts, including weekends and holidays.
Benefits:
Competitive salary and benefits package (may include health insurance, paid time off, etc.)
Opportunity to work in a fast-paced and dynamic environment.
Gain valuable experience in the hospitality industry.
Be part of a team dedicated to providing exceptional guest service.
To Apply:
Please submit your resume
Job Type: Full-time
Pay: From ₹12,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Schedule:
Day shift
Morning shift
Night shift
Rotational shift
Supplemental pay types:
Commission pay
Joining bonus
Performance bonus
Quarterly bonus
Yearly bonus
Experience:
total work: 1 year (Preferred)
Work Location: In person
Application Deadline: 04/05/2026
💡 Quick Summary
Seeking a career-building opportunity? The Hotel Receptionist position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Nainital offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
