Job Description
Ready to take the next step in your hospitality career? Join the Hotlob Crew.
Hotlob is a fast-growing seafood-focused food brand dedicated to delivering innovative, high-quality products alongside exceptional customer experiences. We are seeking a Senior Store Team Member / Supervisor to support daily store operations at Karrinyup Shopping Centre and help drive service excellence.
This is an exciting opportunity for a proactive hospitality professional who thrives in a fast-paced environment and is ready to take on greater responsibility within a supportive and friendly team.
About the Role
As a senior member of the team, you will play a key role in ensuring smooth day-to-day operations, maintaining premium food standards, and leading by example on the floor. You will act as a trusted support to management while fostering a positive and high-performing team culture.
Key Responsibilities
Your duties will include, but are not limited to:
Overseeing daily store operations to ensure efficiency, consistency, and quality
Leading shifts and supporting team members to deliver outstanding customer service
Preparing, assembling, and merchandising products to brand standards
Monitoring food safety, hygiene, and health compliance with strict attention to detail
Managing opening and closing procedures, including cash handling
Proactively assessing stock levels, placing orders, and minimising waste
Training and mentoring junior team members
Handling customer enquiries and resolving issues professionally
Ensuring visual presentation aligns with Hotlob brand expectations
Maintaining a safe and organised working environment
Supporting sales growth through strong product knowledge and guest engagement
Requirements
Must have valid Australian work rights
Ability to work flexible hours, including weekends
Available for part-time employment
Application Question:
Please specify your work authorisation status (Citizen, Permanent Resident, Student Visa, Working Visa, or Other).
Please note: This position description may evolve in line with business needs.
If you are ready to step into a role with greater ownership and growth potential, we would love to hear from you.
Job Type: Part-time
Pay: $26.55 – $28.90 per hour
Expected hours: 10 – 30 per week
Benefits:
Employee discount
Application Question(s):
Please let us know if you are on a Citizen, Student Visa, Perminant Resident (PR), Working Visa, or Other?
Work Authorisation:
Australia (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Hotlob Karrinyup - Senior Crew position is now open for candidates interested in the Customer Care sector. This role in Karrinyup offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
