Job Description
Mantra 2 Bond Street is centrally located in the Sydney CBD. Offering sophisticated cosmopolitan style rooms including executive studios, one and two bedroom apartments and a three-bedroom penthouse, most with stunning city views. When hunger strikes guests enjoy dining within Bar Allora, a modern Italian bar and restaurant in Sydney CBD, inspired by the face paced rhythm of Milan. With Sydney's famed attractions including the Opera House, Pitt Street Mall and Darling Harbour right on your doorstep, you will never find yourself asking what to do on your days off.
Purpose
As a housekeeping all-rounder, you are a key player in the Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your role would also include delivering requests to guest rooms, ensuring there is a steady supply of Linen and amenities. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.
Primary Responsibilities
Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
Work diligently within the established guidelines to achieve the impeccable standards we hold dear
Maintain and restock housekeeping trolleys, keeping them organised and well equipped
Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
Respect guest privacy and security, upholding our commitment to their comfort
Report maintenance issues
Prioritise and promptly fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as needed
Collaborate with all members of the housekeeping team to ensure tasks are completed in a timely manner
Gather used linens from guest rooms and transport to the designated appropriate area
Handle chemicals and cleaning materials with safety
Skills and Experience
Previous experience as a houseperson or room attendant is a plus
Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
You embrace collaborating with colleagues from various backgrounds
Reliable transportation and availability to work a variety of shifts including weekends and public holidays and some night work
Accor Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
Purpose
As a housekeeping all-rounder, you are a key player in the Housekeeping department and dazzle our guests by keeping our rooms super clean and paying attention to every tiny detail. Your role would also include delivering requests to guest rooms, ensuring there is a steady supply of Linen and amenities. Your responsibilities extend beyond the physical tasks and include collaborating harmoniously within the team and helping guests whenever needed. Your dedication ensures that every guest has a wonderful stay, leaving with cherished memories of great hospitality.
Primary Responsibilities
Thoroughly clean all sections of the guest rooms, such as changing linens, cleaning bathrooms, and wiping down surfaces, all to ensure an exceptional first impression
Work diligently within the established guidelines to achieve the impeccable standards we hold dear
Maintain and restock housekeeping trolleys, keeping them organised and well equipped
Use cleaning materials with care and adhere to safety protocols to ensure a secure environment
Respect guest privacy and security, upholding our commitment to their comfort
Report maintenance issues
Prioritise and promptly fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as needed
Collaborate with all members of the housekeeping team to ensure tasks are completed in a timely manner
Gather used linens from guest rooms and transport to the designated appropriate area
Handle chemicals and cleaning materials with safety
Skills and Experience
Previous experience as a houseperson or room attendant is a plus
Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
You enjoy a physical role, navigating between rooms may involve using internal and external staircases and open pathways
You embrace collaborating with colleagues from various backgrounds
Reliable transportation and availability to work a variety of shifts including weekends and public holidays and some night work
Accor Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
💡 Quick Summary
Seeking a career-building opportunity? The Housekeeping All Rounder position is now open for candidates interested in the Restaurants & Food Service sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Restaurants & Food Service is a plus.