Job Description
Job description
The Human Resources department serves a diverse population around 2800 employees (10 countries in UK, Europe, Asia, US and Morocco) and 10 professional families and expertise. Group Operations Transformation has been set up in 2017 and will continue its in-depth transformation in the coming years.
Mission
The purpose of the HR Advisor role is to provide expert advice, guidance, support on HR related matters for Group Operations UK, working alongside the HRBP Lead. The HR Advisor will have proven experience in dealing with complex employee relations as well as general admin related activities.
Main Activities
• Ensure timely, regular and consistent feedbacks to HRBP Lead on business topics, needs and any operational risks.
• Providing expert advice, guidance, support and coaching to global managers to resolve employee relations queries including performance management, sickness absence, restructures.
• Using data to drive decisions - produce, analyse and communicate MI where key trends and risks to the business are identified.
• Reviewing existing policies, procedures and practices and updating in line with Operating Company changes. Responsible for updating and maintaining content on the HR Portal making it accessible to all employees.
• Manage employee requests through the HR Portal (including liasing with the Operating Company People Services/Payroll teams) and follow up to ensure the resolution of the query with a high customer service focus.
• Support on the implementation of the new HR & Payroll tool.
• Work with the HR Admin team to update local and global HR systems, based on procedures & user guides in a timely manner, and is responsible for UK internal HR data quality to ensure that business decisions are made using accurate information.
• Support the HR Team with the administration of all local and global People processes and activities including performance management and Year End People Review
• Point of contact for compliance and audit requests for HR in coordination with appropriate.
• Understand the basics of GDPR and acts as a champion to ensure confidential employee information is protected.
• Process data requests and produce reports and dashboards for various stakeholders on a monthly or ad-hoc basis.
Your Profile
Strong HR background with proven experience on general HR practices and processes. Ability to deal with complex cases such as performance management, disciplinary, redundancies.
Hard Skills
· Part or Full CIPD qualification
· At least 5 years of Human Resources experience preferably in a multinational environment
· Experience managing employee relations cases
· Experience of working in a fast-paced HR Team
· English speaker
· Must be eligible and authorised to work in the United Kingdom.
Soft Skills
• Trustworthy with confidential information
• Excellent communication skills, with the ability to communicate effectively at all levels of the organisation and to build credibility
• Strong analytical and organisation skills
• Ability to manage risk effectively
• Facilitation, negotiation and influencing skills to achieve results in a matrix management environment
• Demonstrate a sense of urgency and redirects efforts if necessary to maintain sound time-management of programs and projects.
• Build collaborative relationships with both internal customers and stakeholders.
About AXA
As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.
About the Entity
AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.
We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.
We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.
At AXA Group Operations, we want to be recognized in three fields of action:
• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities
What We Offer
We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.
The Human Resources department serves a diverse population around 2800 employees (10 countries in UK, Europe, Asia, US and Morocco) and 10 professional families and expertise. Group Operations Transformation has been set up in 2017 and will continue its in-depth transformation in the coming years.
Mission
The purpose of the HR Advisor role is to provide expert advice, guidance, support on HR related matters for Group Operations UK, working alongside the HRBP Lead. The HR Advisor will have proven experience in dealing with complex employee relations as well as general admin related activities.
Main Activities
• Ensure timely, regular and consistent feedbacks to HRBP Lead on business topics, needs and any operational risks.
• Providing expert advice, guidance, support and coaching to global managers to resolve employee relations queries including performance management, sickness absence, restructures.
• Using data to drive decisions - produce, analyse and communicate MI where key trends and risks to the business are identified.
• Reviewing existing policies, procedures and practices and updating in line with Operating Company changes. Responsible for updating and maintaining content on the HR Portal making it accessible to all employees.
• Manage employee requests through the HR Portal (including liasing with the Operating Company People Services/Payroll teams) and follow up to ensure the resolution of the query with a high customer service focus.
• Support on the implementation of the new HR & Payroll tool.
• Work with the HR Admin team to update local and global HR systems, based on procedures & user guides in a timely manner, and is responsible for UK internal HR data quality to ensure that business decisions are made using accurate information.
• Support the HR Team with the administration of all local and global People processes and activities including performance management and Year End People Review
• Point of contact for compliance and audit requests for HR in coordination with appropriate.
• Understand the basics of GDPR and acts as a champion to ensure confidential employee information is protected.
• Process data requests and produce reports and dashboards for various stakeholders on a monthly or ad-hoc basis.
Your Profile
Strong HR background with proven experience on general HR practices and processes. Ability to deal with complex cases such as performance management, disciplinary, redundancies.
Hard Skills
· Part or Full CIPD qualification
· At least 5 years of Human Resources experience preferably in a multinational environment
· Experience managing employee relations cases
· Experience of working in a fast-paced HR Team
· English speaker
· Must be eligible and authorised to work in the United Kingdom.
Soft Skills
• Trustworthy with confidential information
• Excellent communication skills, with the ability to communicate effectively at all levels of the organisation and to build credibility
• Strong analytical and organisation skills
• Ability to manage risk effectively
• Facilitation, negotiation and influencing skills to achieve results in a matrix management environment
• Demonstrate a sense of urgency and redirects efforts if necessary to maintain sound time-management of programs and projects.
• Build collaborative relationships with both internal customers and stakeholders.
About AXA
As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working with 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of
respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.
About the Entity
AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.
We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.
We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.
At AXA Group Operations, we want to be recognized in three fields of action:
• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities
What We Offer
We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.
💡 Quick Summary
Seeking a career-building opportunity? The HR ADVISOR |6 months contract position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Bristol offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
