Job Description
HR Advisor - Auckland
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Auckland CBD, Auckland
Consulting & Generalist HR (Human Resources & Recruitment)
Full time
Salary $85 - $105k (dependent on experience)
Posted 10h ago
Are you an experienced HR Advisor looking for your next stimulating challenge?
Work with a team that values collaboration and innovation.
Be part of a progressive, inclusive, and dynamic organisation
Auckland based role - with a focus on the provision of support to Auckland Airport
New Zealand Customs Service (Customs) | Te Mana Ārai o Aotearoa protects New Zealand against threats to the border. Do you want to make a positive difference to the protection of New Zealand's border from serious threats, the facilitation of legitimate trade and travel, and the collection of customs and excise revenue on behalf of the Crown?
We are seeking an experienced HR Advisor to join the People and Capability team. You will be part of a team based at Auckland Customhouse but the successful person will be required to work at Auckland Airport and the Auckland Airport Air Cargo Inspection Facility on a regular basis.
To be part of the People and Capability advisory team, we are looking for a real Go-Getter, someone that has previous experience working in an HR Generalist role and supporting people leaders in employment and disciplinary matters. Experience working in the Public sector would be an advantage. You will thrive in a fast-paced environment and enjoy the challenge of providing quality and consistent advice and support to managers and employees. This is an important role, which requires a high level of relationship management. In addition, you will be confident, have excellent written and verbal communication skills and have strong attention to detail.
Some of the key duties of this role include responding to general HR inquiries on topics which include the full breadth of the employee lifecycle; advising managers on HR policies and processes; assisting both people leaders and the HR Advisory team with employment relations issues and disciplinary cases; providing quality assurance on contract and letters and supporting the wider HR Advisory team.
We would love to hear from you if you have the following…
3-4 years' experience in the management of employment and disciplinary matters.
Experience working in the Public sector would be advantageous.
Experience in a unionised working environment.
Quick to pick up new systems and be proficient at using all applications within the Microsoft Office Suite.
Ability to build and maintain relationships with internal and external stakeholders.
HR qualification or similar level experience.
Excellent communication skills and the ability to build strong and effective relationships.
Attention to detail and problem-solving skills.
What we offer at NZ Customs…
At Customs, we aim to create a great place to work, where our people have a sense of belonging and the capability and desire to meet our future challenges. We are an organisation that is clear about our mission, and this is underpinned by Te Pou Tokomanawa (the Foundations) and our Whanonga Pono (Values). Our work really matters to the safety and success of New Zealand.
We care about well-being, personal growth, and job satisfaction, which is supported through:
offering on-the-job training, formal courses and leadership programmes, and the chance to move across diverse roles.
fostering inclusive and supportive team environment with vibrant social and cultural groups
Flexible hybrid working options - working in the office and at home to enhance your well-being.
providing discounted health insurance, and free on-site gyms (in some locations)
Three days of service holidays, in addition to four weeks of annual leave.
How to apply…
To join Customs in any role you must be a New Zealand citizen or NZ permanent resident.
() A New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last 5 years and resides in NZ at time of application.
OR a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years and resides in NZ at time of application but may have been absent from New Zealand for periods of six or more months within the past five years, preferably in one or more of the following countries: either Australia, Canada, UK or the USA. You will be required to provide overseas police certificates for these periods spent outside of New Zealand.
You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level. Due to the nature of Customs work, you must have a clear Police record. Successful applicants are also required to pass a drug test.
To express your interest, please apply online by submitting a CV and cover letter that demonstrates your ability to meet the competencies required for the role as outlined in the position description. If you have any questions about the role, please contact Mary-Anne Miller (Acting HR Team Leader) at [email protected] or Suzanne Leahy (Senior Recruitment Advisor) at [email protected]
Applications close at 11pm, Tuesday 22 October 2026.
Applicants who applied for this role in August 2026 need not reapply.
Please note Customs will be managing this recruitment independently in-house and will not be engaging with recruitment agencies at this stage.
Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities, consider flexible working arrangements and welcome applications from everyone who can meet the requirements of the role.
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View all jobs
Auckland CBD, Auckland
Consulting & Generalist HR (Human Resources & Recruitment)
Full time
Salary $85 - $105k (dependent on experience)
Posted 10h ago
Are you an experienced HR Advisor looking for your next stimulating challenge?
Work with a team that values collaboration and innovation.
Be part of a progressive, inclusive, and dynamic organisation
Auckland based role - with a focus on the provision of support to Auckland Airport
New Zealand Customs Service (Customs) | Te Mana Ārai o Aotearoa protects New Zealand against threats to the border. Do you want to make a positive difference to the protection of New Zealand's border from serious threats, the facilitation of legitimate trade and travel, and the collection of customs and excise revenue on behalf of the Crown?
We are seeking an experienced HR Advisor to join the People and Capability team. You will be part of a team based at Auckland Customhouse but the successful person will be required to work at Auckland Airport and the Auckland Airport Air Cargo Inspection Facility on a regular basis.
To be part of the People and Capability advisory team, we are looking for a real Go-Getter, someone that has previous experience working in an HR Generalist role and supporting people leaders in employment and disciplinary matters. Experience working in the Public sector would be an advantage. You will thrive in a fast-paced environment and enjoy the challenge of providing quality and consistent advice and support to managers and employees. This is an important role, which requires a high level of relationship management. In addition, you will be confident, have excellent written and verbal communication skills and have strong attention to detail.
Some of the key duties of this role include responding to general HR inquiries on topics which include the full breadth of the employee lifecycle; advising managers on HR policies and processes; assisting both people leaders and the HR Advisory team with employment relations issues and disciplinary cases; providing quality assurance on contract and letters and supporting the wider HR Advisory team.
We would love to hear from you if you have the following…
3-4 years' experience in the management of employment and disciplinary matters.
Experience working in the Public sector would be advantageous.
Experience in a unionised working environment.
Quick to pick up new systems and be proficient at using all applications within the Microsoft Office Suite.
Ability to build and maintain relationships with internal and external stakeholders.
HR qualification or similar level experience.
Excellent communication skills and the ability to build strong and effective relationships.
Attention to detail and problem-solving skills.
What we offer at NZ Customs…
At Customs, we aim to create a great place to work, where our people have a sense of belonging and the capability and desire to meet our future challenges. We are an organisation that is clear about our mission, and this is underpinned by Te Pou Tokomanawa (the Foundations) and our Whanonga Pono (Values). Our work really matters to the safety and success of New Zealand.
We care about well-being, personal growth, and job satisfaction, which is supported through:
offering on-the-job training, formal courses and leadership programmes, and the chance to move across diverse roles.
fostering inclusive and supportive team environment with vibrant social and cultural groups
Flexible hybrid working options - working in the office and at home to enhance your well-being.
providing discounted health insurance, and free on-site gyms (in some locations)
Three days of service holidays, in addition to four weeks of annual leave.
How to apply…
To join Customs in any role you must be a New Zealand citizen or NZ permanent resident.
() A New Zealand Citizen or New Zealand Permanent Resident who has resided continuously in New Zealand for the last 5 years and resides in NZ at time of application.
OR a New Zealand Citizen or New Zealand Permanent Resident who has resided in New Zealand for the last 5 years and resides in NZ at time of application but may have been absent from New Zealand for periods of six or more months within the past five years, preferably in one or more of the following countries: either Australia, Canada, UK or the USA. You will be required to provide overseas police certificates for these periods spent outside of New Zealand.
You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level. Due to the nature of Customs work, you must have a clear Police record. Successful applicants are also required to pass a drug test.
To express your interest, please apply online by submitting a CV and cover letter that demonstrates your ability to meet the competencies required for the role as outlined in the position description. If you have any questions about the role, please contact Mary-Anne Miller (Acting HR Team Leader) at [email protected] or Suzanne Leahy (Senior Recruitment Advisor) at [email protected]
Applications close at 11pm, Tuesday 22 October 2026.
Applicants who applied for this role in August 2026 need not reapply.
Please note Customs will be managing this recruitment independently in-house and will not be engaging with recruitment agencies at this stage.
Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities, consider flexible working arrangements and welcome applications from everyone who can meet the requirements of the role.
Report this job advert
Be careful
Don’t provide your bank or credit card details when applying for jobs.
Learn how to protect yourself
salary teaser image
What can I earn as a Human Resources Adviser
See more detailed salary information salary teaser link arrow
💡 Quick Summary
Seeking a career-building opportunity? The HR Advisor | Auckland position is now open for candidates interested in the Health Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
