HR Business Partner

Job description
JOB DESCRIPTION

Your role as a HR Business Partner will support the delivery of the business strategy by driving proactive people solutions across the business. The role will focus on organisational effectiveness, workforce planning, employee relations, performance management, and supporting a culture of continuous improvement and employee engagement.

You will build and maintain excellent relationships with internal customers and other stakeholders to ensure best standards of service. This will include providing a professional and responsive HR support service to all colleagues, inc. visiting offices.

ABOUT YOU

For a successful application, you’ll need to have strong HR experience and skills with the flexibility to work autonomously with confidence due to the fact that no two days are ever the same!

An excellent communicator, you will be happy to talk to managers and colleagues at all levels.

You’re experienced in exacting standard setting, ensuring compliance with employment legislation and best practice. You have demonstrable skills in using Microsoft Office applications. You are professional and values led with integrity, inclusivity and respect for diversity, with an ability to work in uncertainty and maintain a positive approach.

You will be joining a small and passionate team who are happy to help each other out so you must have a sense of humour, be personable and accept that things won’t always go to plan!

KEY RESPONSIBILITIES

1. Strategic Support:
• Work with the Head of HR to develop and implement HR strategies to meet the company needs.
• Partner with site and functional leaders to align HR strategies with operational goals.
• Provide expert HR guidance on organisational design, change management, and workforce planning.
• Collaborate with senior managers to understand business goals and develop aligned people strategies.
• Provide HR insights to support data-driven decision making and workforce planning.

2. Employee Relations & Engagement:
• Advise and coach managers on employee relations issues (disciplinaries, grievances, capability, etc.), ensuring adherence to current employment law and internal policies.
• Promote and support initiatives that enhance employee engagement and well-being.
• Promote a positive working environment through proactive engagement and early conflict resolution.
• Support investigations, hearings, and appeal processes.

3. HR Project Work
• Lead or participate in cross-functional HR projects (e.g. HRIS implementation, reward benchmarking, engagement surveys).
• Contribute to policy reviews and continuous improvement of HR services.

4. Performance & Talent Management:
• Lead performance management processes and support the development of high-performing teams.
• Identify talent gaps and support succession planning and career development.

5. Workforce Planning:
• Collaborate with operations to ensure the company has the right skills and resources to meet production demands.
• Support recruitment planning and onboarding for new hires.

6. Training & Development:
• Support with identifying training needs and the implementation of development plans.

7. Metrics and Reporting:

· Track key HR metrics (e.g. ER , time-to-fill, cost-per-hire, quality of hire) and prepare reports for senior management.

8. Compliance:
• Ensure compliance with applicable employment laws and regulations and CD policies.
• Lead on internal and external compliance audits, ensuring regular spot checks are completed on all Company locations.

9. HR Team Support:

· Establish and maintain effective two-way communication with colleagues and customers, and proactively respond to queries in order to further enhance the quality of service delivered by the HR Team.

· To participate in other projects, including business partner type activities, as directed, including participation in multi-disciplinary and cross departmental/organisational working groups and teams

· Keep up-to-date with employment law developments and remain committed to continued professional development

· Professionally handle information of a confidential and critical nature

OTHER RESPONSIBILITIES

Confidentiality

To observe and maintain strict confidentiality in respect of colleagues, clients and all company information.

Health and Safety

To carry out the duties in accordance with the Company’s Health and Safety policies and procedures.

Diversity

Have due regard to equal opportunities at all times, and to work in a fair and reasonable manner towards all people, ensuring service standards are maintained for all collegues.

Quality

Provide support in striving to create a client service culture with total commitment to quality.

Other Duties

The duties and responsibilities in this role profile are not exhaustive. The post holder may be required to undertake other duties from time to time within the general scope of the post. Any such duties should not substantially change the general character of the post. Duties and responsibilities outside the general scope of this grade of post will be mutually agreed with the post holder.

PERSON SPECIFICATION

All criteria detailed below are essential, unless stated as “D” (desirable).

Education and qualifications

· Level 7 HR equivalent workplace experience essential (the person will be required to work autonomously and at pace)

· Level 7 qualification in HR or willingness to work towards (D)

Experience, knowledge and understanding

· Minimum 5 years’ experience in a similar role – ideally in manufacturing.

· Strong understanding of HR legislation best practice and key ER principles.

· Familiarity with employment laws and regulations.

· Familiar with building relationships with stakeholders at various levels, tailoring approach to a variety of audiences (internal and external).

Skills

· Strong interpersonal and relationship-building skills, with the ability to establish trust and rapport with managers and colleagues.

· Ability to think strategically and provide innovative solutions.

· Attention to detail and strong organisation skills.

· Ability to work independently and use initiative to manage workload.

· Good time management skills with the ability to manage competing deadlines and appropriately prioritise tasks.

· Proficient in the use of Microsoft Office and HRIS (PeopleHR would be an advantage!)

Personal qualities and commitment

· High level of professionalism, integrity, and confidentiality.

· Be an advocate of the company and committed to making Clark Door an employer of choice.

· Adopt a proactive, “can-do” attitude.

· Ambitious and committed to own personal training and development.

· Flexible approach to work tasks with a willingness to support the business where required.

Other factors

· Right to work in the UK.

· Satisfactory DBS and reference checks.

· Willingness to work flexible hours where required.

· Driving licence and ability to travel with notice where required.

WHAT WE OFFER

At Clark Door we believe in rewarding our team and supporting your growth. Here's what you can look forward to:
• Salary – Up to £47 500 per annum depending on experience.
• Career Development – Grow with us through structured training, development pathways, and clear career progression opportunities.
• Generous Annual Leave – Enjoy 33 days of annual leave, inclusive of bank holidays, to rest and recharge.
• Birthday Off – Celebrate your special day with an extra day off, no annual leave required.
• Loyalty Reward Scheme – Earn an additional day of annual leave after 3 and 5 years of continuous service, recognising your dedication.
• Life Assurance – Peace of mind with life cover at 4x your basic salary.
• Holiday Flexibility – Access our holiday purchase scheme to tailor your leave to your lifestyle.
• Financial Benefits – Company pension contributions and employee discounts to support your financial wellbeing.
• Family-Friendly Policies – Enhanced maternity and paternity leave designed to support you through life's big moments.
• Health & Wellbeing – Stay active with our cycle-to-work scheme and benefit from additional store discounts.
• Employee Referral Scheme – Recommend great people and earn bonuses through our referral rewards programme.
• Sick Pay Support – Company-funded sick pay provides security when you need it most.