Job Description
Job Description
Role: HR Contact Centre Associate (4 months Extendable Contract)
Shift Timing- US Shift ( Evening & Night)
Immediate Joiner and only from Airoli, Mumbai
Basic Key Pointers –
• Provide resolution to customer problems, issues, requests and queries.
• Handling calls from internal stake holders regarding HR related queries, issues and complaints and solving them on real time.
• Liaise with other support teams, or product teams as required to resolve HR requests/issues on time.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact, not transaction processing.
• Graduate Fresher/ Undergraduate Experienced in any Customer service
• Should be ok with Contractual Role and working in shifts
Requirements
Any graduate fresher and experience both can apply
Undergraduate with 6 months and above can apply
Candidate should have excellent verbal english communication
Candiadte should be flexible working in US shift (evening and night shift)
Candidate should be ok to work from office (Airoli Mumbai)
Candidate should be okay with 4 months contract (extendable).
Benefits
CTC: Upto 4.8 LPA + E.P.F+ E.S.I + Other allowances
Company will provide Both side cab facility.
Requirements
Role: HR Contact Centre Associate (4 months Extendable Contract) Shift Timing- US Shift ( Evening & Night) Immediate Joiner and only from Airoli, Mumbai Basic Key Pointers – Provide resolution to customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve HR requests/issues on time. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact, not transaction processing. Graduate Fresher/ Undergraduate Experienced in Customer service Should be fine with Contractual Role and working in shifts Requirements Qualification: Any UG/Grad/Post Grad Experience: Any Fresher /Experience Candidate should have excellent English Communication so that He/She can crack Voice and Accent online interview. Candiadte should be flexible working in US shift. Candidate should be okay with 4 months contract (extendable). Benefits CTC: Upto 4.8 LPA + E.P.F+ E.S.I + Other allowances Company will provide Both side cab facility
Role: HR Contact Centre Associate (4 months Extendable Contract)
Shift Timing- US Shift ( Evening & Night)
Immediate Joiner and only from Airoli, Mumbai
Basic Key Pointers –
• Provide resolution to customer problems, issues, requests and queries.
• Handling calls from internal stake holders regarding HR related queries, issues and complaints and solving them on real time.
• Liaise with other support teams, or product teams as required to resolve HR requests/issues on time.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact, not transaction processing.
• Graduate Fresher/ Undergraduate Experienced in any Customer service
• Should be ok with Contractual Role and working in shifts
Requirements
Any graduate fresher and experience both can apply
Undergraduate with 6 months and above can apply
Candidate should have excellent verbal english communication
Candiadte should be flexible working in US shift (evening and night shift)
Candidate should be ok to work from office (Airoli Mumbai)
Candidate should be okay with 4 months contract (extendable).
Benefits
CTC: Upto 4.8 LPA + E.P.F+ E.S.I + Other allowances
Company will provide Both side cab facility.
Requirements
Role: HR Contact Centre Associate (4 months Extendable Contract) Shift Timing- US Shift ( Evening & Night) Immediate Joiner and only from Airoli, Mumbai Basic Key Pointers – Provide resolution to customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve HR requests/issues on time. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact, not transaction processing. Graduate Fresher/ Undergraduate Experienced in Customer service Should be fine with Contractual Role and working in shifts Requirements Qualification: Any UG/Grad/Post Grad Experience: Any Fresher /Experience Candidate should have excellent English Communication so that He/She can crack Voice and Accent online interview. Candiadte should be flexible working in US shift. Candidate should be okay with 4 months contract (extendable). Benefits CTC: Upto 4.8 LPA + E.P.F+ E.S.I + Other allowances Company will provide Both side cab facility
💡 Quick Summary
Seeking a career-building opportunity? The HR Contact Centre Associate position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.