About IntouchCX

IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world's biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

For more on our culture, follow the link to Our Story -

About the Job

We're searching for a Human Resources Executive to collaborate with our internal Operations teams to handle strategic HR related issues and concerns. We're looking for someone who can act as the main point person for implementing and executing Human Resource plans and programs.

As HR Executive, You Will...
• Actively engage with associates through structured interactions
• Own the "Intouch Connected" initiatives, including but not limited to Town Halls, Skip level meetings, Leadership Connects, Focus Group Discussions etc.
• Be the point of contact for all stakeholders which includes employees of all departments
• Facilitate proactive engagement conversations between employees and their managers, supervisors etc.
• Be the voice of employees in reflecting issues back to management and ensure timely resolution of issues
• Assist in the implementation of HR initiatives at the campus for all employees
• Provide inputs for improving the effectiveness of processes and policies
• Build high energy workforce, confidence and trust among employees
• Prepare and publish the event calendars to all stakeholders in a timely manner and ensure the completion of the planned activities
• Help prepare weekly reports for management
• Facilitate and manage Rewards & Recognition and Fun & Connect activities

Requirements

As HR Executive, You Have...
• MBA in Human Resources with 2 years' experience in the role of HRBP or equivalent
• Be able to work as a team player and establish a cohesive support to the HRBP function at large
• High level of empathy, responsiveness and relationship orientation
• Good email etiquette, mid-level expertise on usage of MS-Office (including Word, Excel and PowerPoint)
• High level of maturity and ability to handle stakeholders across all levels
• Good communication (written and oral) and presentation skills
• Strong interpersonal relations skills

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws