Job Description
We are seeking a highly skilled professional to join our team as a HR Operations Specialist. In this role, you will be responsible for providing timely and accurate query resolution, onboarding of candidates, maintaining accurate HR data of employees in HR Systems, and supporting employee life cycle programs & processes (benefits, rewards, transfers, offboarding, etc.).
The successful candidate will maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity. You will also respond & resolve queries in a timely & accurate manner with employee experience at the core.
Key Responsibilities:
• Maintains efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity.
• Responds & resolves queries in a timely & accurate manner with employee experience at the core.
• Ensures Employee HR records are accurately created and / or maintained in HR Systems (SAP, Success Factors, MS Vacation, etc.).
• Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements.
• Maintains and follows the Desktop Procedures / KB articles defined for every transaction/query.
• Ensures the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools.
• Works in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies.
Required Skills and Qualifications:
• Willingness to work Europe timings.
• Minimum 2 years' experience in HR Services and any HR application like Success factor, SAP, Workday etc.
• Graduation but Post-Graduation (any specialization) will be an advantage.
• Excellent written & verbal English communication.
• Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.).
• Knowledge of MS tools (SharePoint, Excel & PowerPoint).
• Attention to detail and ability to follow guidelines.
• Ability to maintain highly confidential and sensitive information.
• Ability to deliver against agreed objectives/ service levels.
• Ability to work effectively in a team and willingness to help others.
Benefits:
This role offers a challenging and rewarding career opportunity in a dynamic organization. As a HR Operations Specialist, you will have the chance to make a meaningful contribution to the company's success while developing your skills and expertise.
Others:
We offer a competitive salary and benefits package, along with opportunities for growth and professional development. If you are a motivated and experienced HR professional looking for a new challenge, please submit your application today.
💡 Quick Summary
Seeking a career-building opportunity? The HR Operations Specialist position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Jodhpur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
