Job Description
Mega Walk-In Drive TCS Bengaluru is Hiring for International HR Services
Job Title : International HR Services
Date : January 17th 2026
Timings : 10 : 00 AM - 12 : 30 PM
Venue : Tata Consultancy Services Ltd, Think Campus , Electronic City Phase 2, Bengaluru - 560100
Shift : Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only
Experience Required : 4-8 years
Employment Type : Full-Time
JD : Kindly refer to the end of the post
Mandatory Requirements (How to generate your EPCN)
EPCN number is mandatory for eligibility of the interview
• Step 1 : Visit https : / / ibegin.tcs.com / iBegin /
• Step 2 : Click to login
• Step 3 : Click New user (Register with us)
• Step 4 : Select "BPO" in areas of interest and complete the registration. (Fill the details)
• Step 5 : Once completed, your TCS no. will be generated which starts from EP2026XXXX.
• Step 6 : You will receive the EP number on your personal e-mail ID .
Mandatory Documents to carry :
• TCS Online Application Form
• Hard Copy of Resume
• 2 Copy Recent Passport Size Photographs
• Original and photocopy of Govt. ID proof (Aadhaar Card or PAN Card)
Eligibility :
• Minimum 15 years of regular, full-time education (10 + 2 + 3)
• Should be flexible with night shifts & rotation shifts
Overview :
We are seeking a highly motivated International HR Services Specialist to join our Global HR Operations team. This role is responsible for delivering seamless HR services across multiple international regions with a strong emphasis on employee experience, accuracy, and compliance. The incumbent will manage end-to-end HR administrative processes, ensure timely and error-free delivery, and act as a key liaison between employees, managers, and HR business partners. The ideal candidate will have a strong knowledge of Workday and ServiceNow, a proven track record in HR operations, and the ability to work in a fast-paced global environment while maintaining the highest standards of service excellence.
Key Responsibilities :
Employee Lifecycle Management
• Administer and close probation processes for new hires, ensuring timely actions in Workday.
• Assign missing pay-groups for employees in Workday, ensuring accurate payroll alignment.
• Maintain and update employee contract notifications in Workday.
• Extend fixed-term contracts in line with policy and compliance requirements.
Letters & Documentation
• Generate, review, and deliver job change letters in Workday.
• Proofread letters and run error reports to ensure accuracy before sending to employees.
• Create and manage compensation change letters for employees.
• Support generation of employee visa letters and reference letters upon request.
Compensation & Benefits Processing
• Review and process shift allowance and on-call allowance requests in compliance with local policies.
• Audit monthly data related to time off, including negative and positive leave balances.
• Review employee time off requests and manage over-utilized time off processes.
Employee Support & Query Resolution
• Act as the first point of contact for employees, triaging and resolving HR queries via ServiceNow.
• Review and process short-term leave certification forms for specific geographies.
• Ensure employee queries are resolved with a focus on employee experience and service excellence .
Quality, Compliance & Audits
• Conduct regular audits of HR data in Workday to ensure compliance and accuracy.
• Maintain a strong compliance mindset while handling employee records and sensitive information.
• Provide timely reports and insights to HR leadership as needed.
Required Skills and Qualifications :
• 4-8 years of HR Operations / Shared Services experience supporting international geographies.
• Strong expertise in Workday (core HR, letter generation, contracts, compensation, and absence management).
• Hands-on experience in ServiceNow or similar ticketing tools.
• Strong understanding of HR processes, compliance, and documentation standards.
• Exceptional attention to detail, proofreading, and quality control skills.
• Ability to manage high volumes of tasks while ensuring accuracy and timeliness.
• Strong critical thinking, problem-solving, and decision-making skills.
• Excellent written and spoken English communication skills; ability to manage diverse stakeholders.
• Flexibility to work in a 24x7 support environment
• Added advantage : Experience in running Python scripts to automate employee filings, audit processes, and letter generation.
Key Competencies
• Employee Experience Mindset : Proactive, empathetic, and focused on delivering positive employee interactions.
• Client Management : Ability to build strong working relationships with employees, managers, and HR stakeholders across regions.
• Critical Thinking : Analytical and solution-oriented approach to managing complex HR queries and exceptions.
Process Excellence : Strong commitment to continuous improvement, compliance, and error-free delivery.
Job Title : International HR Services
Date : January 17th 2026
Timings : 10 : 00 AM - 12 : 30 PM
Venue : Tata Consultancy Services Ltd, Think Campus , Electronic City Phase 2, Bengaluru - 560100
Shift : Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only
Experience Required : 4-8 years
Employment Type : Full-Time
JD : Kindly refer to the end of the post
Mandatory Requirements (How to generate your EPCN)
EPCN number is mandatory for eligibility of the interview
• Step 1 : Visit https : / / ibegin.tcs.com / iBegin /
• Step 2 : Click to login
• Step 3 : Click New user (Register with us)
• Step 4 : Select "BPO" in areas of interest and complete the registration. (Fill the details)
• Step 5 : Once completed, your TCS no. will be generated which starts from EP2026XXXX.
• Step 6 : You will receive the EP number on your personal e-mail ID .
Mandatory Documents to carry :
• TCS Online Application Form
• Hard Copy of Resume
• 2 Copy Recent Passport Size Photographs
• Original and photocopy of Govt. ID proof (Aadhaar Card or PAN Card)
Eligibility :
• Minimum 15 years of regular, full-time education (10 + 2 + 3)
• Should be flexible with night shifts & rotation shifts
Overview :
We are seeking a highly motivated International HR Services Specialist to join our Global HR Operations team. This role is responsible for delivering seamless HR services across multiple international regions with a strong emphasis on employee experience, accuracy, and compliance. The incumbent will manage end-to-end HR administrative processes, ensure timely and error-free delivery, and act as a key liaison between employees, managers, and HR business partners. The ideal candidate will have a strong knowledge of Workday and ServiceNow, a proven track record in HR operations, and the ability to work in a fast-paced global environment while maintaining the highest standards of service excellence.
Key Responsibilities :
Employee Lifecycle Management
• Administer and close probation processes for new hires, ensuring timely actions in Workday.
• Assign missing pay-groups for employees in Workday, ensuring accurate payroll alignment.
• Maintain and update employee contract notifications in Workday.
• Extend fixed-term contracts in line with policy and compliance requirements.
Letters & Documentation
• Generate, review, and deliver job change letters in Workday.
• Proofread letters and run error reports to ensure accuracy before sending to employees.
• Create and manage compensation change letters for employees.
• Support generation of employee visa letters and reference letters upon request.
Compensation & Benefits Processing
• Review and process shift allowance and on-call allowance requests in compliance with local policies.
• Audit monthly data related to time off, including negative and positive leave balances.
• Review employee time off requests and manage over-utilized time off processes.
Employee Support & Query Resolution
• Act as the first point of contact for employees, triaging and resolving HR queries via ServiceNow.
• Review and process short-term leave certification forms for specific geographies.
• Ensure employee queries are resolved with a focus on employee experience and service excellence .
Quality, Compliance & Audits
• Conduct regular audits of HR data in Workday to ensure compliance and accuracy.
• Maintain a strong compliance mindset while handling employee records and sensitive information.
• Provide timely reports and insights to HR leadership as needed.
Required Skills and Qualifications :
• 4-8 years of HR Operations / Shared Services experience supporting international geographies.
• Strong expertise in Workday (core HR, letter generation, contracts, compensation, and absence management).
• Hands-on experience in ServiceNow or similar ticketing tools.
• Strong understanding of HR processes, compliance, and documentation standards.
• Exceptional attention to detail, proofreading, and quality control skills.
• Ability to manage high volumes of tasks while ensuring accuracy and timeliness.
• Strong critical thinking, problem-solving, and decision-making skills.
• Excellent written and spoken English communication skills; ability to manage diverse stakeholders.
• Flexibility to work in a 24x7 support environment
• Added advantage : Experience in running Python scripts to automate employee filings, audit processes, and letter generation.
Key Competencies
• Employee Experience Mindset : Proactive, empathetic, and focused on delivering positive employee interactions.
• Client Management : Ability to build strong working relationships with employees, managers, and HR stakeholders across regions.
• Critical Thinking : Analytical and solution-oriented approach to managing complex HR queries and exceptions.
Process Excellence : Strong commitment to continuous improvement, compliance, and error-free delivery.
💡 Quick Summary
Seeking a career-building opportunity? The HR service position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
