Job Description
Job Description Name of the position : Delivery Head Direct Line Manager's position: Domain Delivery Head Purpose of the position within TCS This role is a key from ensuring Process and People aspects of the accounts are well addressed and it meets / exceeds the Customer Satisfaction.
This role will be responsible for the activities of the HRO Tower.
Tasks also involve ensuring team members meeting the defined SLAs and other KPIs along with 50% time - hands on experience and expertise on the processes which he/she is responsible for.
Rest of the 50% to support Team Lead in any business related issues along with interacting with Customer as directed by Team Lead/ Project Lead or Project Manager Area of responsibilities/Tasks Must have skills .Administration
• Work Force Administration, Payroll , Benefits .
Backend .Performance management .Consulting Good to have skills .Job analysis .Process orientation .Outsourcing .Management .Business operations span lang="HU" style="font-:10.0pt
This role will be responsible for the activities of the HRO Tower.
Tasks also involve ensuring team members meeting the defined SLAs and other KPIs along with 50% time - hands on experience and expertise on the processes which he/she is responsible for.
Rest of the 50% to support Team Lead in any business related issues along with interacting with Customer as directed by Team Lead/ Project Lead or Project Manager Area of responsibilities/Tasks Must have skills .Administration
• Work Force Administration, Payroll , Benefits .
Backend .Performance management .Consulting Good to have skills .Job analysis .Process orientation .Outsourcing .Management .Business operations span lang="HU" style="font-:10.0pt
💡 Quick Summary
Seeking a career-building opportunity? The HRO| HR Ops and B|U Functions position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
