Job Description
Job Title: Laser Cutter Sales Representative (HSG Laser Machine Operator Experience)
Location: Carrara, QLD
Employment Type: Full-Time
Salary: Negotiable based on experience
About Us
DDP Laser is a dynamic laser cutting business. Based in Carrara, we serve a diverse range of clients across industries, delivering custom laser-cut solutions with speed and accuracy.
The Opportunity
We're looking for a motivated and versatile individual to join our team as a Laser Cutter Sales Representative (with HSG Laser Machine Operator Experience). This role position is ideal for someone who enjoys thrives in customer-facing environments. You'll be helping clients bring their ideas to life through sales and service whilst also operating state-of-the-art laser cutting machinery when the time is required.
Key Responsibilities
Sales & Customer Service:
Act as the first point of contact for customer enquiries, via phone, online and in person
Understand client needs and translate them into tailored laser cutting solutions
Prepare accurate quotes and manage pricing discussions professionally
Follow up on leads and convert enquiries into confirmed orders
Maintain strong relationships with existing clients to encourage repeat business
Identify opportunities to upsell or cross-sell services based on client projects
Collaborate with the production team to ensure customer expectations are met
Represent DDP Laser at industry events or open days when required
Maintain CRM records and contribute to sales reporting and forecasting
Minimum of 1-2 years of sales experience is required for this position
Machine Operation:
Operate and maintain our Brand NEW HSG laser cutting machine with precision and care
Prepare materials and ensure accurate setup for each job
Perform quality checks and troubleshoot minor issues
Maintain a clean and safe workspace
What We're Looking For
MUST HAVE - Experience with laser cutting machinery or similar equipment
Minimum 1 year of laser cutting machinery experience is essential
Strong communication and interpersonal skills
Ability to manage multiple tasks and work independently
A proactive, solutions-focused attitude
Sound to Advanced computer skills (e.g., email, quoting software, spreadsheets, invoicing)
Own reliable vehicle
Why Join Us?
Be part of a growing business with a strong brand identity
Work in a supportive, hands-on environment
MUST HAVE - both sales and machine technical skills
Flexible salary based on experience and performance
Benefits & Perks
Competitive salary – negotiable based on experience
Supportive team environment with room to grow
Flexible work culture with a focus on work-life balance (weekends free)
Opportunities for career development in both technical and sales areas
Free on-site parking
Casual dress code in line with our industrial brand style (uniform)
Job Types: Full-time, Permanent
Pay: $70,000.00 – $130,000.00 per year
Benefits:
Professional development assistance
Relocation assistance
Travel reimbursement
Application Question(s):
Do you have your own reliable vehicle?
Experience:
HSG Laser Machine Operator: 1 year (Preferred)
Willingness to travel:
25% (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The HSG Laser Machine Operator and Sales Representative position is now open for candidates interested in the Customer Care sector. This role in Carrara offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
